Academy app not working? crashes or has problems?

Academy Status

Last Updated on 2020-08-17 by Turushan Aktay

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App has problems

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Common Academy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Academy app on iOS and Android devices. Solve all Academy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Academy iPhone Issues and Solutions

Academy iOS app crashes, not working, errors
Academy iOS app network issues
Academy on iOS has black/white screen

Academy Android App Issues and Solutions

Academy has errors/crashing/not working
Academy server network connectivity issues
Academy has black screen

Academy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Academy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Academy app crashes or not working on Iphone (iOS):

Close and restart the Academy app on iPhone
Update Academy app to the Latest Version for iOS
Uninstall and reinstall Academy iPhone app
Update your iPhone to the latest iOS version

Fix Academy on iPhone unable to connect to server/internet connection issues::

To resolve Academy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Academy black/white screen (blank screen) on iPhone:

Follow the Academy iOS app troubleshooting guide Here →

Academy Android App Issues and Solutions

Fix Academy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Academy app issues:

Force Stop the Academy App
1. On android, goto "Settings" » click Academy app. » click "Force Stop".

Update Academy to the latest version on PlayStore

Clear Academy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Academy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Academy.

Fix Academy unable to contact server/ Academy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Academy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Academy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Academy on android.

Solve Academy black/white screens issue on Android:

Follow the Academy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Turushan Aktay, developers of Academy.

About this app

Every detail about agents in one place. Always up to date. Every detail about maps in one place. Always up to date. Every detail about weapons in one place. Always up to date. All skins, fire, damage, magazin capacity and wall penetration info. All basic info, advanced ability details & videos. Read most recent news, patch notes, new agents. All in your pocket. Everything about VALORANT is in one app with daily content updates! All overview, walls & location names. Official & community made videos and high resolution wallpapers about the game. this app for Valorant was created under Riot Games' "Legal Jibber Jabber" policy using assets owned by Riot Games. Riot Games does not endorse or sponsor this project.