SAPO app not working? crashes or has problems?

SAPO Status

Last Updated on 2024-06-17 by MEO – Servicos de Comunicacoes e Multimedia, S.A.

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App has problems

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Common SAPO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SAPO app on iOS and Android devices. Solve all SAPO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SAPO iPhone Issues and Solutions

SAPO iOS app crashes, not working, errors
SAPO iOS app network issues
SAPO on iOS has black/white screen

SAPO Android App Issues and Solutions

SAPO has errors/crashing/not working
SAPO server network connectivity issues
SAPO has black screen

SAPO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SAPO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SAPO app crashes or not working on Iphone (iOS):

Close and restart the SAPO app on iPhone
Update SAPO app to the Latest Version for iOS
Uninstall and reinstall SAPO iPhone app
Update your iPhone to the latest iOS version

Fix SAPO on iPhone unable to connect to server/internet connection issues::

To resolve SAPO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SAPO black/white screen (blank screen) on iPhone:

Follow the SAPO iOS app troubleshooting guide Here →

SAPO Android App Issues and Solutions

Fix SAPO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SAPO app issues:

Force Stop the SAPO App
1. On android, goto "Settings" » click SAPO app. » click "Force Stop".

Update SAPO to the latest version on PlayStore

Clear SAPO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SAPO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SAPO.

Fix SAPO unable to contact server/ SAPO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SAPO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SAPO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SAPO on android.

Solve SAPO black/white screens issue on Android:

Follow the SAPO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MEO – Servicos de Comunicacoes e Multimedia, S.A., developers of SAPO.

About this app

O this app é a maior rede de conteúdos e serviços na Internet em Portugal, e pretende tornar a vida dos utilizadores mais simples, mais informada, mais divertida, mais prática. Esteja a par das notícias em tempo real e escolha os conteúdos mais interessantes para si. A app this app foi pensada para tornar a sua experiência mais agradável e simples. Notícias por categorias temáticas: atualidade, desporto, economia, vida e tecnologia, motores, glamour, saúde e videos. A opinião dos principais "opinion makers" em Portugal.