OakStar Bank Mobile Reviews

OakStar Bank Mobile Reviews

Published by on 2024-06-23

🏷️ About: OakStar Bank Mobile is a personal financial management app that allows users to view and manage all their financial accounts in one place. The app is fast, secure, and provides users with tools to manage their finances effectively.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
49.4%

👿🤬😠 Negative experience
39.3%

🙄💅🫥 Neutral
11.2%

~ from Justuseapp.com NLP analysis of 2,034 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Simple and easy to use

- Dashboard tiles can be arranged in preferred order

- Modern and updated features

- Seamless look and functionality

- Clean and easy to navigate

- Good banking experience and user ability



Read 15 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

The worst

2022-05-28

Easily the worst banking app I’ve ever used. Absolutely atrocious.

Lost functionality with new app

2022-06-29

With the new app (and website) the users lost notification functionality that was present before.

We can no longer see the company and type of transaction from transaction notifications via OakStarBank and SMS message. This functionality existed prior to the update. Now, we have to long in to OakStarBank every time we need to decipher a transaction notification which is very cumbersome and defeats the purpose. Please add this functionality back. Thank you.

Notes

2022-07-30

In transfer, you can’t write notes like the old one.

Rate of mobile deposit is too slow

2022-08-31

It takes much longer to deposit a mobile check through this bank than any other mobile deposit I use.

New format

2022-10-02

I do not like the new format. It is hard to figure out. Sometimes it shows transfers more than once, when the transfer only happened once.

Mobile deposits

2022-11-02

It does not let us identify the deposit anymore with a description

Need More Characters in Memo Field

2022-12-04

I like to make notes when I transfer from one account to the next. There are limited characters available which makes me get cryptic when noting transfers.

Very good except

2023-01-04

I would like to see my actual balance of my account.

Thanks

Love the new app!

2023-02-05

I never had a problem with the old OakStar app but once they created the new one I realized what I had been missed! Love it. So easy to navigate & gives me all the options/info I need.

Great Banking App!

2023-03-09

They’ve really done a great job with their app! The only critique I would offer is, I think they should add the ability to change the color scheme because the green is not my favorite. Other than that, it’s simple to use and the dashboard tiles can be arranged in the order that makes sense to the user... 👍🏻

Easy!

2023-04-07

New set up on Oakstar Bank is clean looking, easy to use and a really good update: THANKS!

Wow!

2023-05-09

I can’t say enough about OakStarBank. The seamless look and functionality has topped my expectations!

Much Better!!

2023-06-09

This new app is amazing!! So much more modern and so many more features than before.

What I have always wanted

2023-07-11

I have been waiting for years for Oak Star to update their app. Now they have! I almost moved banks bait now I'm staying!

Great Platform for Mobile Banking

2023-08-11

Fantastic app for banking experience and user ability. Strongly recommend for all users.



Is OakStar Bank Safe? 🤗🙏


Yes. OakStar Bank Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,034 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for OakStar Bank Is 55.7/100.


Is OakStar Bank Legit? 💯


Yes. OakStar Bank Mobile is a totally legit app. This conclusion was arrived at by running over 2,034 OakStar Bank Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for OakStar Bank Is 68.3/100..


Is OakStar Bank Mobile not working? 🚨


OakStar Bank Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with OakStar Bank Mobile? Post a Review




Features

1. Account Aggregation: Users can aggregate all their financial accounts, including accounts from other banks and credit unions, into a single view.

2. Transaction Organization: Users can keep their transactions organized by adding tags, notes, and photos of receipts and checks.

3. Alerts: Users can set up alerts to notify them when their balance drops below a certain amount.

4. Payments: Users can make payments to companies or friends.

5. Transfers: Users can transfer money between their accounts.

6. Check Deposits: Users can deposit checks by taking a picture of the front and back.

7. Debit Card Management: Users can reorder their debit card or turn it off if they've misplaced it.

8. Statements: Users can view and save their monthly statements.

9. Branch and ATM Locator: Users can find branches and ATMs near them.

10. Security: Users can secure their account with a 4-digit passcode and fingerprint or face reader on supported devices.

  Customer Service/Support
Developer:
OakStar Bank, National Association