ZealiD Reviews

ZealiD Reviews

Published by on 2026-04-15

🏷️ About: ZealiD is your personal digital identity and signature The registration process is the shortest in the market, delighting the end user. The identity is a regulated re-usable identity, allowing the user to experience state-of-the-art signing with Face or Touch ID.


       


Is ZealiD Safe to Use?

We Investigate the app owner's website (Zealid.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
51.6%

🤬 Negative experience
48.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 17 combined software reviews.

Is ZealiD Safe?
ZealiD is very safe to use.
51.7/100

  Safety Analysis »»

Is ZealiD Legit?
ZealiD looks authentic and legitimate.
51.7/100



Read 6 Customer Service Reviews 😠💢

3.8 out of 5
You know it's bad when

You have to spend over an hour trying to get out of a Kafka-esque maze just to sign a single one page form.

This is clearly not-ready-for- primetime technology that should not be used by banks or anyone else with mission critical signatures to process.

Their passport scan is not accurate enough, so you just have to keep redoing it until finally it works. The first time, I think it took over 10 tries. The second time, it took a lot more.

There is no real-time feedback on this. You have to get all the way through the process and then you get rejected at the very end after going through all the steps.

ZealiD turns on your phone's camera light, which creates a lot of glare. ZealiD also does not send SMS messages reliably, which is why I had to call tech-support so many times. They know this so they just give you the codes over the phone.

I also absolutely hate that you have to have FaceTime turned on. I normally have it turned off for privacy reasons.

Very frustrating to use

Tried 5 times and still cannot get my video verification approved. Every time they give a different reason for declining my application. Impossible to use!

Had to re-do once logged out

Had to re-verify as a first time user after logging out…

Garbage

Will not take photo of USA passport. Useless app!

Authenticating my device was the worst experience

Tried 3 times to authenticate the device. This after spending time uploading passport, scanning face, etc. authentication at the end was an epic fail. I received the email but not the text verification code. The AI chat sucked. Fortunately there is a human helpline and they gave me a manual code. What they didn’t give me was my time back.

Ignore the review from my fellow American

Funnily enough, I needed to do a French administrative task that required a Qualified Electronic Signature. I searched high and low and finally came across ZealiD. It worked LIKE A CHARM and after a month of trying to solve this problem, this app rescued me. Very grateful and perfect for anyone who needs a QES for a task or two.

As for the review from my fellow American, just ignore it. My US passport was accepted. Strangely enough they are not currently accepting French CDS, which didn’t matter in the end since they just needed a digital certificate, which didn’t care about where the ID came from.



Is ZealiD Safe? 🙏

ZealiD is very safe to use. JustUseApp Safety Score for ZealiD is 51.7/100.
This assessment is based on our NLP analysis of 17 user reviews. Combined with the app store average rating of 3.8/5.


Is ZealiD Legit? 💯

ZealiD looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ZealiD is 51.7/100 .
This conclusion is based on analysis of 17 user reviews.




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Features

• ZealiD abides to an information security policy based on eIDAS qualified trust services, eIDAS designated ETSI standards and state-of-the-art EU regulation on remote identification.

• Trust services are hosted off cloud in the EU and compliance with regulation, standards and policy is assessed yearly by leading accredited eIDAS conformity assessment body SRC Security GmbH.

The ZealiD App sets the gold standard by providing high assurance digital signatures, adhering to EU/eIDAS and global standards, and meeting government supervisory requirements.

Ensure you never miss a deadline or risk disqualification on technicalities by leveraging ZealiD qualified signatures.

• ZealiD is an EU Qualified Trust Service Provider notified to the EU trusted list.