Contact EyeMed Support
Published by EyeMed Vision Care on 2024-01-10 About: Get the most from your EyeMed vision benefits – anytime, anywhere. Check your
benefits, find an eye doctor and view claims on the go with ease.
How to Contact EyeMed Customer Service/Support
Listed below are our top recommendations on how to get in contact with EyeMed. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EyeMed. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of EyeMed Vision Care
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Developer: EyeMed App Support
E-Mail: [email protected]
Website: Visit EyeMed Website
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Reported Issues: 8 Comments
By William Alan Dunn
3 months agoStop taking premiums. I cancelled insurance 1/1/2024. I am notifying AT&T Benefits department. Your contact page is useless.
By Lee W Staiger
6 months agoCan't reach anyone regarding my claim. No customer service. Horrible insurance.
By Kathleen W Weaver
1 year agoPlease remove my name/address from your USPS mailing list: Kathleen Weaver 1130 S Kestrel Lane Apt 104 Louisville, CO 80027-2592
By Ernestine L. Mickens
1 year agoI am trying to get my reimbursement. I have already sent a copy of my bill to you.
By Diane Miller
2 years agoI have been trying to cancel my EyeMed account (EMI0071867). My old e-mail account is not working so I am giving you my new one. Please let me know if my account has been cancelled. Thank you!
By Strwberri2
Cannot view EOBs or dependent info
Normally when one downloads the app for their insurance provider they do so to view a few things: benefits, claims/EOBs, eligible providers for all those covered. This app does not allow you to view the details of a claim or the EOB once the claim is processed. You must go to the actual website to view the EOB. It is in PDF form there, so it should be available on the app and is not. I also find it ridiculous that the primary insured has to not only create logins for dependents, but cannot view their benefits nor claim/EOB under the primary’s login. This is just not exclusive to the app but the website as well.
By MzJudged
Avoid if possible
I found the app completely useless. I was able to log in once and have not been able to log in again since. Tried resetting password followed link and still can’t log in. It says contact us, so I did. That was also useless automated call with no option for help accessing the app to see benefits. Had to press 1 and 3 and all sorts of other numbers so I could get my benefits. I look forward to when Aetna finds another option so people can avoid this app. It’s painful to use. Should’ve been properly tested before being rolled out to end users.
By Allthenameshasbeentaken
The New App seems.... useless
Hi hello! As of right now the new app seems useless and nothing is working. I just downloaded the app today! I’m trying to find a doctor and when I click on option to do so nothing is loading. Try clicking on something else and nothing is loading. I downloaded the app on my other phone and the same thing is happening. Hopefully you guys can fix whatever is going on with the app! If I’ll have to call for something that could of been done through the app! Thanks!
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Why should I report an Issue with EyeMed?
- Pulling issues faced by users like you is a good way to draw attention of EyeMed to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EyeMed customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EyeMed.
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