theGrio Gold Status

Last Updated on 2024-05-30 by Entertainment Studios Digital Media LLC.

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⚠️ Most reported problems ⚠️

Crashes

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Common theGrio Gold Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot theGrio Gold app on iOS and Android devices. Solve all theGrio Gold app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

theGrio Gold iPhone Issues and Solutions

theGrio Gold iOS app crashes, not working, errors
theGrio Gold iOS app network issues
theGrio Gold on iOS has black/white screen

theGrio Gold Android App Issues and Solutions

theGrio Gold has errors/crashing/not working
theGrio Gold server network connectivity issues
theGrio Gold has black screen

theGrio Gold iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever theGrio Gold app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix theGrio Gold app crashes or not working on Iphone (iOS):

Close and restart the theGrio Gold app on iPhone
Update theGrio Gold app to the Latest Version for iOS
Uninstall and reinstall theGrio Gold iPhone app
Update your iPhone to the latest iOS version

Fix theGrio Gold on iPhone unable to connect to server/internet connection issues::

To resolve theGrio Gold network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix theGrio Gold black/white screen (blank screen) on iPhone:

Follow the theGrio Gold iOS app troubleshooting guide Here →

theGrio Gold Android App Issues and Solutions

Fix theGrio Gold not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent theGrio Gold app issues:

Force Stop the theGrio Gold App
1. On android, goto "Settings" » click theGrio Gold app. » click "Force Stop".

Update theGrio Gold to the latest version on PlayStore

Clear theGrio Gold App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "theGrio Gold app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch theGrio Gold.

Fix theGrio Gold unable to contact server/ theGrio Gold internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click theGrio Gold » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got theGrio Gold » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch theGrio Gold on android.

Solve theGrio Gold black/white screens issue on Android:

Follow the theGrio Gold android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Entertainment Studios Digital Media LLC., developers of theGrio Gold.

Verified email ✔✔

E-Mail: support@thegrio.com

Website: 🌍 Visit theGrio Website

Privacy Policy: https://thegrio.com/privacy-policy/

Developer: TheGrio

About this app

Plus watch free movies and TV shows featuring some of the best black actors and comedians to ever hit the big screen. Stay connected to what's happening in the African-American community with daily news highlights and more! Whether you're looking for news, comedies, dramas, documentaries, lifestyle tips or something else inspired by the black community, theGrio has you covered.