theGrio Status

Published by Entertainment Studios Digital Media LLC. on 2024-01-30

Stay connected to what's happening in the African-American community with daily
news highlights and more! Plus watch free movies and TV shows featuring some of
the best black actors and comedians to ever hit the big screen. Whether you're
looking for news, comedies, dramas, documentaries, lifestyle tips or something
else inspired by the black community, theGrio has you covered.

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Common theGrio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot theGrio app on iOS and Android devices. Solve all theGrio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

theGrio iPhone Issues and Solutions

theGrio iOS app crashes, not working, errors
theGrio iOS app network issues
theGrio on iOS has black/white screen

theGrio Android App Issues and Solutions

theGrio has errors/crashing/not working
theGrio server network connectivity issues
theGrio has black screen

theGrio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever theGrio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix theGrio app crashes or not working on Iphone (iOS):

Close and restart the theGrio app on iPhone
Update theGrio app to the Latest Version for iOS
Uninstall and reinstall theGrio iPhone app
Update your iPhone to the latest iOS version

Fix theGrio on iPhone unable to connect to server/internet connection issues::

To resolve theGrio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix theGrio black/white screen (blank screen) on iPhone:

Follow the theGrio iOS app troubleshooting guide Here →

theGrio Android App Issues and Solutions

Fix theGrio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent theGrio app issues:

Force Stop the theGrio App
1. On android, goto "Settings" » click theGrio app. » click "Force Stop".

Update theGrio to the latest version on PlayStore

Clear theGrio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "theGrio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch theGrio.

Fix theGrio unable to contact server/ theGrio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click theGrio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got theGrio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch theGrio on android.

Solve theGrio black/white screens issue on Android:

Follow the theGrio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Entertainment Studios Digital Media LLC., developers of theGrio.

100% Contact Match

Developer: TheGrio

E-Mail: [email protected]

Website: Visit theGrio Website

About this app

Plus watch free movies and TV shows featuring some of the best black actors and comedians to ever hit the big screen. Stay connected to what's happening in the African-American community with daily news highlights and more! Whether you're looking for news, comedies, dramas, documentaries, lifestyle tips or something else inspired by the black community, this app has you covered.