Contact theGrio Gold

Contact theGrio Gold Support


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About: Stay connected to what's happening in the African-American community with daily
news highlights and more! Plus watch free movies and TV shows featuring some of
the best black actors and comedians to ever hit the big screen. Whether you're
looking for news, comedies, dramas, documentaries, lifestyle tips or something
else inspired by the black community, theGrio has you covered.


 
  2024-05-30

theGrio Gold Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Entertainment Studios Digital Media LLC.



Verified email ✔✔

E-Mail: support@thegrio.com

Website: 🌍 Visit theGrio Website

Privacy Policy: https://thegrio.com/privacy-policy/

Developer: TheGrio








3 Most reported problems 😔💔

4.5 out of 5

Apple TV app needs attention

2023-07-21

by Ovo.85

Although I am a big admirer of TheGrio's content, accessing it through the AppleTV app has been an incredibly exasperating experience for me. The most frustrating aspect is the app's navigation system, which is slow and prone to glitches. I believe that if the engineers could address this problem, it would greatly enhance the overall user experience.

Keeps crashing

2022-11-21

by Sunset825

I have tried 3 times to get it done

Great programming needs fixin’ - Here’s how

2023-08-04

by Da1pplluv

I recently watched the interview with eboni k williams and iyanla and i constantly ran into some technical problems that i feel can be easily fixed.

1. The screen automatically goes into landscape mode, and when switching apps or minimize the screen freezes and becomes glitchy and i have to force close the app. Please fix that.

2. Also there is no option to share videos via social or text in the app.. how do you expect us to organically promote? The layout of this app gives social friendly, please function as such or provide the tools at least.

3. There is no search option in the app. Or at least put a favorites or bookmark feature.


Have a Problem with theGrio Gold? Report Issue




Why should I report an Issue with theGrio Gold?

  1. Pulling issues faced by users like you is a good way to draw attention of theGrio Gold to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a theGrio Gold customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using theGrio Gold.


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