SKOOTY app not working? crashes or has problems?

SKOOTY Status

Last Updated on 2021-05-18 by Skooty Scooters 24 GmbH

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Common SKOOTY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SKOOTY app on iOS and Android devices. Solve all SKOOTY app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SKOOTY iPhone Issues and Solutions

SKOOTY iOS app crashes, not working, errors
SKOOTY iOS app network issues
SKOOTY on iOS has black/white screen

SKOOTY Android App Issues and Solutions

SKOOTY has errors/crashing/not working
SKOOTY server network connectivity issues
SKOOTY has black screen

SKOOTY iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SKOOTY app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SKOOTY app crashes or not working on Iphone (iOS):

Close and restart the SKOOTY app on iPhone
Update SKOOTY app to the Latest Version for iOS
Uninstall and reinstall SKOOTY iPhone app
Update your iPhone to the latest iOS version

Fix SKOOTY on iPhone unable to connect to server/internet connection issues::

To resolve SKOOTY network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SKOOTY black/white screen (blank screen) on iPhone:

Follow the SKOOTY iOS app troubleshooting guide Here →

SKOOTY Android App Issues and Solutions

Fix SKOOTY not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SKOOTY app issues:

Force Stop the SKOOTY App
1. On android, goto "Settings" » click SKOOTY app. » click "Force Stop".

Update SKOOTY to the latest version on PlayStore

Clear SKOOTY App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SKOOTY app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SKOOTY.

Fix SKOOTY unable to contact server/ SKOOTY internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SKOOTY » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SKOOTY » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SKOOTY on android.

Solve SKOOTY black/white screens issue on Android:

Follow the SKOOTY android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Skooty Scooters 24 GmbH, developers of SKOOTY.

Verified email

Contact e-Mail: [email protected]

About this app

You can use SKOOTY to find the next e-scooter and unlock it. Drive all over Kassel: very easy, fast and climate-friendly. After your ride, you can put the e-scooter down again. Please contact us at kontakt@this app. de. We are happy to help you with your request.