LATCH© app not working? crashes or has problems?

LATCH© Status

Last Updated on 2023-04-27 by Latch LLC

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Common LATCH© Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LATCH© app on iOS and Android devices. Solve all LATCH© app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LATCH© iPhone Issues and Solutions

LATCH© iOS app crashes, not working, errors
LATCH© iOS app network issues
LATCH© on iOS has black/white screen

LATCH© Android App Issues and Solutions

LATCH© has errors/crashing/not working
LATCH© server network connectivity issues
LATCH© has black screen

LATCH© iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LATCH© app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LATCH© app crashes or not working on Iphone (iOS):

Close and restart the LATCH© app on iPhone
Update LATCH© app to the Latest Version for iOS
Uninstall and reinstall LATCH© iPhone app
Update your iPhone to the latest iOS version

Fix LATCH© on iPhone unable to connect to server/internet connection issues::

To resolve LATCH© network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LATCH© black/white screen (blank screen) on iPhone:

Follow the LATCH© iOS app troubleshooting guide Here →

LATCH© Android App Issues and Solutions

Fix LATCH© not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LATCH© app issues:

Force Stop the LATCH© App
1. On android, goto "Settings" » click LATCH© app. » click "Force Stop".

Update LATCH© to the latest version on PlayStore

Clear LATCH© App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LATCH© app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LATCH©.

Fix LATCH© unable to contact server/ LATCH© internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LATCH© » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LATCH© » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LATCH© on android.

Solve LATCH© black/white screens issue on Android:

Follow the LATCH© android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Latch LLC, developers of LATCH©.

About this app

Any keys you purchase are stored to your LATCH© portfolio for infinity, or until you decide to sell your key. Similar to a stock share, or a crypto coin, create your own key fans around the world can purchase, and resell later. Find anyone on the LATCH© platform, based on the location listed on their profile. Get matched with the perfect buyer, at the price you choose. Sell your key, or a key you own, and get paid instantly, to your debit card on file. That's our goal with the remodeled LATCH© map. Imagine every person in the world under one map. See the price history, last key purchased, how many keys are available and more, directly from the profile page.