Just Social app not working? crashes or has problems?

Just Social Status

Last Updated on 2024-10-22 by Just Software AG

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

75.0%

Not working

25.0%

problems reported in the last 24 hours

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Common Just Social Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Just Social app on iOS and Android devices. Solve all Just Social app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Just Social iPhone Issues and Solutions

Just Social iOS app crashes, not working, errors
Just Social iOS app network issues
Just Social on iOS has black/white screen

Just Social Android App Issues and Solutions

Just Social has errors/crashing/not working
Just Social server network connectivity issues
Just Social has black screen

Just Social iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Just Social app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Just Social app crashes or not working on Iphone (iOS):

Close and restart the Just Social app on iPhone
Update Just Social app to the Latest Version for iOS
Uninstall and reinstall Just Social iPhone app
Update your iPhone to the latest iOS version

Fix Just Social on iPhone unable to connect to server/internet connection issues::

To resolve Just Social network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Just Social black/white screen (blank screen) on iPhone:

Follow the Just Social iOS app troubleshooting guide Here →

Just Social Android App Issues and Solutions

Fix Just Social not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Just Social app issues:

Force Stop the Just Social App
1. On android, goto "Settings" » click Just Social app. » click "Force Stop".

Update Just Social to the latest version on PlayStore

Clear Just Social App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Just Social app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Just Social.

Fix Just Social unable to contact server/ Just Social internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Just Social » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Just Social » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Just Social on android.

Solve Just Social black/white screens issue on Android:

Follow the Just Social android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Just Software AG, developers of Just Social.

About this app

Just Social is your digital workplace with all Just collaboration apps in one place. • You need a user account: Cloud or enterprise version ≥ 11.