Are you having issues? Select the issue you are having below and provide feedback to COVID Alert NJ.
- Installation issue with Verizon and Wi-Fi
- App does not allow participation for those under 17
- No real-time alerts for close proximity to positive cases
- Some users experienced error 1002 during installation
App has not updated since July 27, 2022
Complete guide to troubleshoot COVID Alert NJ app on iOS and Android devices. Solve all COVID Alert NJ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NJOIT, developers of COVID Alert NJ.
You can also choose to “Allow” your phone to turn on the COVID-19 Exposure Notification Services (ENS) and also “Allow” your phone to display notifications so that you also receive an alert that you have been exposed to someone who has tested positive for COVID-19. It is important to note that COVID Alert NJ will never reveal the identity of any person using COVIDAlertNJ to other app users, and never reveals who has been diagnosed as positive for COVID-19. COVID Alert NJ App is being made available by the New Jersey Department of Health (DOH) to complement New Jersey’s comprehensive COVID-19 contact tracing effort. 1. 2. 3. For all this to work, all you have to do is push “Allow” COVID-19 Exposure Notification Services (ENS) on your phone within your App. To be able to anonymously warn other app users whom they were in close contact with, if they tested positive for COVID-19 – especially people they do not know or remember being in close contact with (e. g. 4. 5. COVIDAlertNJ is not intended for use by persons under 18 years of age, as they are considered not to have reached the digital age of consent or agreement with the State of New Jersey. In the event you receive an Exposure Notification, you may read NJ DOH advice under Exposure Notification Information or get in touch with a public health representative. The use of COVIDAlertNJ is entirely voluntary and it is available to download for free from the Apple App Store. You can also turn off this functionality, at any time, in the Settings page of COVIDAlertNJ . Help us Stop the Spread of COVID-19 in New Jersey. COVIDAlertNJ runs on iPhones that support iOS 13. 5 and higher. Share COVIDAlertNJ with your friends and family. You will be asked to confirm that you are 18 years or older after you download COVIDAlertNJ .