COVID Alert NJ Reviews

COVID Alert NJ Reviews

Published by on 2021-06-15

🏷️ About: COVID Alert NJ App is being made available by the New Jersey Department of Health (DOH) to complement New Jersey’s comprehensive COVID-19 contact tracing effort. COVID Alert NJ is a free and secure mobile phone app that allows New Jerseyans: 1.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
62.9%

😎👌🔥 Positive experience
24.5%

🙄💅🫥 Neutral
12.6%

~ from Justuseapp.com NLP analysis of 327 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and understand

- Useful county by county statistics

- Useful for alerting residents about the virus

- Developer support is responsive and helpful

- Latest updates bring useful features



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

3.6 out of 5

Covid alert is useless

2022-05-22

When receiving an alert that my “phone” was in the vicinity of another “phone” where the owner has tested positive, no other details are given. When was the contact? Where was the contact? How long did it last? All of this is needed to make a proper self- assessment of my own risk. If I walked past someone at the grocery store who later tested positive, I’m not quarantining for 14 days. COVIDAlertNJ just feeds into panic and unnecessary worry. I agree that contact tracing is needed, but it has to be based on scientific rationale.

Oct 2 review(hope I can update when it actually works)

2022-06-23

Super excited to be a concerned citizen and participate, tell COVIDAlertNJ I’m older than 18, get to the next screen and click to move to the next step: ERROR: 1002. As a control I also downloaded the NY covid alert app and it works with no errors. Tried deleting and reinstalling, deleting the NY alert app and trying to reinstall the NJ app; same error no matter what I try.

No details provided on close contact alert

2022-07-24

COVIDAlertNJ alerted me to a close contact but did not provide any information on the time or duration of the contact. This makes it very difficult to assess the risk properly. This is not a technical limitation - for example, look up the similar Nevada app in COVIDAlertNJ Store. The screenshots show a close contact alert with a date, time, and duration. NJ can do much better.

Exposure Alert can’t work if county health departments don’t have the info to provide

2022-08-25

Sadly COVIDAlertNJ has been available for over a month and there are less than 330k downloads.

To make matter worse, the exposure alert feature is a complete waste. I tested positive this week (test Monday, results from lab Wednesday morning, finally contacted by Ocean County Health Department Thursday afternoon). When I asked the OCHD person that called about the tracking number to enter into COVIDAlertNJ she had no idea what I was talking about yet claims to have been doing Ocean County contact tracing since March. She said she’d make a call and get back to me. I thought that may have meant same day, but it’s now Friday and no call back.

I wanted COVIDAlertNJ to work . I’ve had it installed since early October when there were less than 100k users, but in a state with 9 million people to have less than 330K download it and for county health departments to have no clue (or the information to provide) a month after release, this is not going to help reduce the number of cases in the state.

Not up to date

2022-09-26

This is pretty much useless unless a large amount of the population actually use COVIDAlertNJ .
Total number of cases (in my county) hasn't budged in months. I'm that time period I personally know several people who got covid so I know statistics aren't being updated.
These 2 things pretty much render COVIDAlertNJ useless.

Under 18 limitation is idiotic

2022-10-27

Not being allowed for those residents under 18 is absolutely asinine. This is why we are in the mess we are in. Too much “in-the-box”thinking and slow movement. COVIDAlertNJ should have been launched in April and required by state law. Let’s get on with it.

Graphics and summary need major improvement

2022-11-28

COVIDAlertNJ generally seems like it would be helpful BUT there are problems with the data summary and the charts. The data lists cases per county and percentage of NJ cases in each county. This doesn’t reflect the fact that, while Hudson, Bergen, etc. counties have the largest percentage of cases, they also have the largest population. The report should show severity by listing per capita cases.

Then there is the graphics. The minor annoyance is that the date scales for cases and deaths are different. Why? This bothered me for months. However it is now a relatively small annoyance. Recently, the data for the number of deaths per day got corrupted, shooting up from hundreds per day to 40,000 in one day. WHAT? And worse, it shows -40,000 deaths the next day. I guess most of those 40,000 who died on one day got resurrected the next.

Good initial effort, but no city community or town level info

2022-12-29

I thought COVIDAlertNJ would tell me who around has COVID and what places in town or stores to avoid. I suspect most danger zones are local nursing homes but I’ve no way to know if a grocery store or school us contaminated.

Also the survey form doesn’t work in Safari. Says Safari isn’t supported.

Nice, but big flaw (for now)

2023-01-30

It’s a useful app, and it works fine on my other devices, BUT I can’t even download it on my iPhone 6 because it says I need to update to iOS 13, but the thing is, iOS 12.5 introduces exposure notifications, and I really wanted to use COVIDAlertNJ.

For people experiencing 1002 or 1005 error...

2023-03-03

If you are experiencing this error the website says to turn off WiFi and try again. Worked for me! Great app, great idea to help keep people safe.

17+ rating a bit surprising

2023-04-01

COVIDAlertNJ has been useful, but I was surprised that when I downloaded it to my child’s phone, COVIDAlertNJ said my child was too young to participate. I downloaded it because they are going to resume limited in-person instructionat school, and COVIDAlertNJ seemed like something they should have. I’d be interested to hear why those under 17 cannot participate.

Take it up a notch

2023-05-03

COVIDAlertNJ would be even better if a user is alerted in real time if they are in close proximity of someone who is positive that isn’t quarantined. Maybe that would be too “big brother is watching” concept but it would be more useful than being alerted after the fact.

Error

2023-06-03

Initially I received an error every time I tried to install it. However, I was contacted by the developer, and they explained that you need to turn off Wi-Fi when you install it. That definitely is a bug, but they are trying to fix it. Once installed, it works great.

Turn off Wi-Fi when setting it up

2023-07-05

Kept getting error 1002, even after redownloading app. Found out you need to turn off the Wi-Fi when first setting it up, then you can turn it back on. So far, looks good.

Thank you!

2023-08-05

Special thanks to Governor Murphy, his administration and the developers of COVIDAlertNJ for putting together a system of alerting residence about this horrible virus for the new age. We can beat this virus, together.

Greatly improved

2023-09-06

The latest updates bring useful features that were missing in earlier iterations. Especially useful are the county by county statistics.

Not the best but hopeful that it’ll improve

2023-10-08

People like to run to hit that one star on apps like it’s the only update they’ll do on any app. It’s ridiculous. And although COVIDAlertNJ needs more improvements I’m sure it’ll get there. I’m just glad they got something going on.

Love the app make it social

2023-11-08

Hey can we send some encouraging words or send money to those in need or alerts on where they can find food? Set up food delivery. I think if we make it more social and interactive (with a nonFacebook algorithm, positive vibes only) it can be a community builder! Like the Ring app but for for the Rona.

Great app needed badly

2023-12-10

COVIDAlertNJ has a minor installation issue, it gave an error 1002 message. Contacted support and they replied within 2 hrs and told me to turn off WiFi. It won’t install if you are on WiFi. Turned off WiFi and it installed. The problem is only with Verizon.
It is easy to use and understand.

Well Implemented and Clear

2024-01-10

Aside from wanting the ability to get daily reminders to do the wellness screening, COVIDAlertNJ is simple, clean, and concise. I'm pretty proud of my State's ability to grasp technology and make things that make life better. Thank you and stay safe.

Doesn’t work

2024-11-14

Keep getting error “sorry the didn’t work properly error 1002, please try again” over and over. 🤦‍♂️

Not working on IOS 14.2 Beta 2

2024-11-14

I get an error every time I acknowledge COVIDAlertNJ usage disclaimer.

Known bug—doesn’t work

2024-11-14

I can’t get past the “Continue” screen. Reported it and was told it’s a known bug.

Just does not work...

2024-11-14

I keep getting an error message. Can’t get any further than 2nd screen.

Still Freezing

2024-11-14

Still freezes on 3rd screen with error.

Error 109 when running

2024-11-14

not sure what the problem is.. can’t get past the first few screens

The app doesn’t work

2024-11-14

COVIDAlertNJ doesn’t move forward your data screen. The error pops up not just on my phone but my family phone as well. Need to fix COVIDAlertNJ .

Not able to use app

2024-11-14

Just downloaded app. Get error 1002 when you click continue after the data usage screen. Can’t get any farther in app.

Cannot complete setup!!!

2024-11-14

I’ve been trying to install for the last 2 days, but consistently receive a “error 1002” message when trying to advance past the Data Usage page (first step after selecting Getting Started)! Not sure where to turn to for help.

Freezes

2024-11-14

Locks up on the third screen. Error #1002

Let’s keep NJ safe!

2024-11-14

Everyone should get COVIDAlertNJ.

Typo in intro

2024-11-14

In the intro that comes up after downloading COVIDAlertNJ (I think it’s the first page) there’s a typo—it says identify when it should say identity.



Is COVID Alert NJ Safe? 🤗🙏


Yes. COVID Alert NJ is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 327 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for COVID Alert NJ Is 28.1/100.


Is COVID Alert NJ Legit? 💯


Yes. COVID Alert NJ is legit, but not 100% legit to us. This conclusion was arrived at by running over 327 COVID Alert NJ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for COVID Alert NJ Is 42.6/100..


Is COVID Alert NJ not working? 🚨


COVID Alert NJ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with COVID Alert NJ? Post a Review




Features

You can also choose to “Allow” your phone to turn on the COVID-19 Exposure Notification Services (ENS) and also “Allow” your phone to display notifications so that you also receive an alert that you have been exposed to someone who has tested positive for COVID-19.

COVID Alert NJ App is being made available by the New Jersey Department of Health (DOH) to complement New Jersey’s comprehensive COVID-19 contact tracing effort.

For all this to work, all you have to do is push “Allow” COVID-19 Exposure Notification Services (ENS) on your phone within your App.

It is important to note that COVID Alert NJ will never reveal the identity of any person using the app to other app users, and never reveals who has been diagnosed as positive for COVID-19.

In the event you receive an Exposure Notification, you may read NJ DOH advice under Exposure Notification Information or get in touch with a public health representative.

Help us Stop the Spread of COVID-19 in New Jersey.

You can also turn off this functionality, at any time, in the Settings page of the App.

Share this app with your friends and family.

The use of this App is entirely voluntary and it is available to download for free from the Apple App Store.

The App runs on iPhones that support iOS 13.5 and higher.

The App is not intended for use by persons under 18 years of age, as they are considered not to have reached the digital age of consent or agreement with the State of New Jersey.

You will be asked to confirm that you are 18 years or older after you download the App.

  Customer Service/Support
Developer:
NJOIT