ESTA Reviews
Published by US Customs and Border Protection on 2026-03-31🏷️ About: The Electronic System for Travel Authorization (ESTA) app from U.S.
🏷️ About: The Electronic System for Travel Authorization (ESTA) app from U.S.
Can’t scan passport because it don’t open the camera to do it. There is no option to grant access to the camera. Useless app.
This is far too complicated now. My daughter is a British citizen and shouldn’t have to go through this in transit to the Uk with a direct return flight.
Nationality and country of origin drop down menus not working, unable to advance application:/
Scans the data, but the NFC is unable to capture the passport picture “unexpected error, please go to this app website”
What a failure
Don’t read the exacts information from your passport and the procedure it’s confusing and terrible. I made it online in 10 minutes. So don’t waist your time with ESTA please
It doesn’t give me the option to choose my country of origin (United States) but says I can’t proceed until I pick a country. So I’m stuck and can’t progress.
Many fields are required to fill in before proceeding, but either the field is pre-populated with the information from the picture and ESTA doesn’t register that the field is already populated or there is no keyboard and only a drop down menu with limited choices. For example, ESTA requires you to input your nationality, but only 10-15 countries pop up. I cannot choose the correct country because it is not on the drop down menu therefore I cannot proceed with the application process.
There is no apparent way to change the language from English from where ESTA opens up. How do you expect people to use it? There is a lot of advanced English here, even somebody with some proficiency is not going to be able to use ESTA . But as a taxpayer, I’ve come to expect nothing more than mediocrity from our government.
Terrible , no leía el pasaporte no funcionaba luego la aplicación terrible
drop downs don’t work to fill out the forms. the camera scan took MANY attempts. never was able to complete the process and i tried 3 times.
Can’t input passport country.
Al hacer el registro cuando se va a tomar la foto al pasaporte no se activa la cámara y eso debe ser porque debe dar los permisos y this app opción no está habilitada
Scanning the top of the passports don’t work. Error is given every time.
It doesn’t do anything that web page doesn’t. I was hoping it would at least allow people to add their this app to their wallet so they didn’t have to print it to show at customs.
mucho más rápido y fácil de hacer
Really straightforward!
Excelente aplicación
So easy to use. Amazing!
very easy
Excellent service, very easy to use and cuts the drudgery of online forms.
ESTA Mobile does not appear safe based on available data.
JustUseApp Safety Score for ESTA is 0/100.
This assessment is based on our NLP analysis of 8,673 user reviews.
Combined with the app store average rating of 4.9/5.
ESTA Mobile does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ESTA is 0.5/100 .
This conclusion is based on analysis of 8,673 user reviews.
ESTA collected the following data from you:
• The “GET STARTED” feature allows travelers to create a new ESTA application, pay for the ESTA and submit the application to be processed by the system to determine if they are eligible to travel to the United States under the Visa Waiver Program without a visa.
The Electronic System for Travel Authorization (ESTA) app from U.S. Customs and Border Protection allows Nationals of Visa Waiver Program (VWP) countries to apply and pay for a travel authorization without a visa.
CBP recommends that you apply for ESTA at the time you book your travel, but no less than 72 hours prior to boarding.
The ESTA app currently has two features available: Apply for New Individual Application and Search for Existing Application.
The system will provide the traveler with an automated response.