Optimum app not working? crashes or has problems?

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12 User reports:
App has problems
 User reports 12

⚠️ Most reported problems ⚠️
Login
40.0%

Something else
40.0%

Not working
20.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Optimum Problems 🔥

-Not user friendly

-Guide is not accessible

-Program info is not easily seen

-Very hard to navigate

-Can't schedule a recording from the app

-Need to sort by most recent first, regardless of the channel

-Listing shows scheduled a week away before those on today or tomorrow

📋 8 Reported Issues:

J
Joe Wilk 2023-11-26

Downloaded optimum app on firestick and it does not open

J
Jay D 2023-09-21

I get a spinning wheel and error code (LIVE - 1003) when using the optimum tv app (on Apple TV) to select a channel to watch. Streaming services work fine

G
G.Sanchez 2023-08-09

Extremely slow Wi Fi, App not working and I am paying for a speed that is non existent. WHY????

J
John E Broussard 2023-08-06

The email site will not work on my computer or phone it will not even allow me to sign out. or click any message or see or delete any message.

⚠️ Troubleshoot | Report Issue ⚠️
L
Loretta 2023-04-13

The optimum app is having issues for days saying Error Live 2021? On my ipad

N
Nicole Millson 2023-03-10

Trying to upload my offers and the Optimum app on my iPhone closes it down .. not able to access anything

S
Sandra Monterose 2022-12-20

I keep getting an error code when I try to use my DVR: APL-055

M
Mike C. 2022-09-07

The Optimum TV app crashes after entering my credentials while using it in the Bluestacks 5 Android emulator. It did the same as the Altice One app beginning at some point earlier this year. I have no trouble with the app in the Nox emulator on my laptop that runs Windows 10. The app needs to work again in Bluestacks, though, so that I can use that emulator on my new Windows 11 desktop PC. Nox made that PC crash. I haven't tried it after updating the new PC's motherboard drivers, but it's not worth the risk. The iOS version of the app also crashes while entering my password on Apple TV.

Showing 1-8 of 8 reported issues:

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Common Optimum Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Optimum iPhone Issues and Solutions

  2. Optimum Android App Issues and Solutions


  Contact Support

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E-Mail: OptimumApp@cablevision.com

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Developer: CSC Holdings, LLC.




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