Optimum app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
47.4%

Login
23.7%

Something else
21.1%

Screen
7.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Optimum Problems 😠👌🔥

-Not user friendly

-Guide is not accessible

-Program info is not easily seen

-Very hard to navigate

-Can't schedule a recording from the app

-Need to sort by most recent first, regardless of the channel

-Listing shows scheduled a week away before those on today or tomorrow

  8 Reported Issues: 😵🆘🛟🚨📢

Joe Wilk
2023-11-26

Downloaded optimum app on firestick and it does not open

Jay D
2023-09-21

I get a spinning wheel and error code (LIVE - 1003) when using the optimum tv app (on Apple TV) to select a channel to watch. Streaming services work fine

G.Sanchez
2023-08-09

Extremely slow Wi Fi, App not working and I am paying for a speed that is non existent. WHY????

John E Broussard
2023-08-06

The email site will not work on my computer or phone it will not even allow me to sign out. or click any message or see or delete any message.

Loretta
2023-04-13

The optimum app is having issues for days saying Error Live 2021? On my ipad

Nicole Millson
2023-03-10

Trying to upload my offers and the Optimum app on my iPhone closes it down .. not able to access anything

Sandra Monterose
2022-12-20

I keep getting an error code when I try to use my DVR: APL-055

Mike C.
2022-09-07

The Optimum TV app crashes after entering my credentials while using it in the Bluestacks 5 Android emulator. It did the same as the Altice One app beginning at some point earlier this year. I have no trouble with the app in the Nox emulator on my laptop that runs Windows 10. The app needs to work again in Bluestacks, though, so that I can use that emulator on my new Windows 11 desktop PC. Nox made that PC crash. I haven't tried it after updating the new PC's motherboard drivers, but it's not worth the risk. The iOS version of the app also crashes while entering my password on Apple TV.

Showing 1-8 of 8

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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CSC Holdings, LLC., developers of Optimum.


Verified email ✔✔

E-Mail: OptimumApp@cablevision.com

Website: 🌍 Visit Optimum Website

Privacy Policy: https://www.optimum.net/pages/PrivacyExisting.html

Developer: CSC Holdings, LLC.


70% Contact Match

Developer: Altice USA, Inc.

E-Mail: alticeoneapp@alticeusa.com

Website: 🌍 Visit Optimum TV Website



About this app

Enjoy your favorite live TV while on the go plus, manage your DVR recordings and browse our extensive On Demand library from any room in your home, all on Optimum . • Available content and features are based on your current programming package and premium service.  Turn every screen into a TV with the this app app, designed for this app Video subscribers.  Not all content is available to stream at this time. • A WiFi or internet connection. Privacy Policy : app. Terms of Service: app.