Contact Alibi Vigilant Support
Company Name: Observint Technologies
About: Alibi delivers powerful and professional video surveillance solutions.
Alibi
Vigilant Mobile gives you remote access to your security system easily from your
mobile device.
Alibi Vigilant Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Alibi Vigilant Website
Privacy Policy: https://www.alibisecurity.com/privacy-policy
Developer: Observint Technologies
3 Most reported problems 😔💔
Save yourself money and aggravation don’t buy this
by Jerry13ts
I have the system in several business locations and it’s by far the worst one that I’ve ever used. It was promoted to me by someone who said it was the best hahah absolutely zero customer service. I’ve had issues since the second week of using it according to the person who installed it you cannot get anywhere with support and I’m out a lot of money as I’m having to replace all of them with a new system and the person that installed it will not even communicate with me anymore. Total garbage.
Alibi Vibilant Mobile App is unstable
by Golden220
Starting using this app in June 2023. It is unstable, crashes, and goes offline repeatedly. Notifications are out of sync. Meaning when a notice is tapped, the app opens and shows notices from 2 hours ago, and not the current one. Live screen shows views from two days ago. I have restarted all devices and the modem/router. All other apps on my devices are operating as expected, so it's not the network
I have not been able to find a user guide, and there doesn't appear to be contact for support
Worst Business Ever
by Skulls3713
Had the camera 3 months and apparently they aren’t recording anymore and the company is refusing to do anything claiming a surge went through the equipment they put up. Do not do business with them. We will be contacting the BBB.
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- Pulling issues faced by users like you is a good way to draw attention of Alibi Vigilant Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Alibi Vigilant Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alibi Vigilant Mobile.
