Finch Status

Hi, My app is crashing and I cannot click any buttons or load anything. I am increasingly concerned I am going to lose all my data and my Finch. Any help would be greatly appreciated. I have created a manual zip file backup but am nervous about deleting the app and restarting in case this does not work . Thank you.

Today, all my goals I had set have disappeared. The only way I can get them to appear is adding a new goal which is what I don't want to do. Please help me.

Finch is not avalible on my phone it is really sad i used to have it on this same phone last year but now it is not avalible

I was wondering if there is a way to adjust when you start you day on Finch? I get the notification early and it wakes me up.

Can't scroll down to find clothes and supplies for my Finch.

The app stops having sound out of nowhere and it's unclear how to bring the sound back. Restarting the app helps but only temporarily for about two minutes. I noticed this while using soundscapes, they would stop out of nowhere and I noticed the rest of the app wasn't making sound either at those times. Restarting my phone did not solve the issue.

My widgets won’t allow me to add Finch as a widget

I get a message saying my birb has completed a journey with a pulsating button to click. Click said button and nothing happens. I've restarted, updated, dis and re connected to wifi and nothing..

For some reason I’m not getting the July Medieval theme. Mine just has no theme available. What should I do? I’m still on Finch Plus, but no theme.

My tasks which require writing 'reflect on what made you smile today' have suddenly stopped allowing me to write when I click the tick it just says finish, I can't even reflect after it

I have a grey box above my screen(where settings and events are) and it doesnt let my open my settings anymore or events

My account dont have a friend code

My app stopped giving me quotes and stopped asking me how I feel. I think this is very important in order for me to even want to use finch.. please make it work again :(

My app has been glitching. Whenever I snooze a task, all my tasks for this day are gone and only show up again when I add a new one. My Finch can now go on multiple adventures a day. I get more than one gift box a day but whenever I "start" a new day, all my reflections and notes are gone. Very frustrating.

My son has Finch on his iPad. When he clicks on the "Send an invite" button to add a friend nothing happens. Nothing pops up or opens to enable him to invite his friend.

I updated my app & decided to opt into the backing up of my account with the beta option and now everytime I try to log in it tells me syncing data it'll,get to the end tell me to reload and then start the madness of syncing all over again. yes I've uninstalled and re installed I've shut off my iPad and iPhone off and on again. customer service gave me no response. my birb is lonely asf. someone please help. I'm so frustrated. and no I don't have this "skip" button everyone else claims to have.

I did the app update yesterday and agreed to have my finch account backed up so I would never lose my finch data. But, when I tried to log in later on after the update, it kept crashing. So I restarted my phone (just in case). After the restart I saw it needed another update, which I did. Then when I tried to use the app it got stuck trying to sync since. That's all it does now. It's been stuck trying to sync since last night.

Loading slowly

None of the breathing exercises will load. It keeps saying 'logging out' and loading

The wings won’t appear, and neither will the backs of the capes. Anything behind the finch just doesn’t show up.

it’s probably not that important but the wings you can buy and capes and anything that’s behind them doesn’t show for me

The background music that plays in the meditation exercise has been playing nonstop since I completed the exercise this morning and it is 2 o'clock in the afternoon. I can't get it to turn off.

the time on my phone was changed but I continued using finch without noticing it was changed, now when I’ve set it back to the current time my bird is continuously adventuring for days and the timer resets to 59:59:59 when it ends

I changed the nickname for a friend in my tree time, not realizing that all my reflections about them wouldn’t sync, but when I try to change the name back it won’t work.

I did the 1-week free trial for finch+, and the day it ended I cancelled it. However, a charge was put on our apple account saying we have to pay $42.19 for finch+. Please help because I don’t need or want finch+, and being charging for something I deliberately cancelled is bs. Please notify at the email listed above ASAP, I would like this issue resolved before Thanksgiving (next Thursday) due to not wanting to face my mom about this (for reference, I am a broke college student who can’t afford to spend $40 for something I don’t want)

My Finch app doesn't update to current. My friend has the app and hers updated today, but mine still hasn't updated and then I'm going to be behind on getting the animal outfits like she started getting today.

Screaming, crying and throwing up My whole finch data disappeared and now I’m stuck with an supper old one 😭 I’ve never felt so stressed in my life I’m literally getting gray hair from this

I was in the middle of writing a reflection and it closed out back to the home screen but I can't see my finch or any of my goals. It started flickering and flashing madly. I have tried force stopping the app and reopening, restarted my phone, etc. But nothing works. Every time I open the app, the blank finchy forest start glitching out again. Hopefully this can be fixed because I've spent so much time on my finch and my bedroom. Plus the app has been my life line for so long and an extremely important part of my day. My finch asks me things no other human I've met has cared to know. I love the app so much other than this issue. L if there is any way to fix jf it on my end please let me know what I can do. Angelina

I'm having trouble with the mood calender on someones spot on my tree town im not sure how it works can u help

Hi I love the app but for some reason I'm not receiving any of the good vibes my friends are sending me? I saw my friend send me some yesterday but nothing came through.

When I go into the Finch app and press on the tree symbol to see my finch friends only some of them are showing and the rest are faded in gray and I don’t know why.

Always says it’s day 25. It’s day thirty-three right now and it’s stuck on 25.

Are my journey reflections supposed to go away when I delete all of my goals from my journey and add new ones? Because nothing is there other than the goals I added today.

I can't even get the begin button to work

I was on it, closed the app, opened it later and the lady who you buy house things from was gone along with the house. Is the purposeful or not? I can't get it back, I don't know how to.

Connection error when I try adding friends by their codes. It allowed me to add 3 friends but now any more and theres an error. I also don't recieve messages from others anymore despite them sending me things. Help?

my house and joy weavers shop are gone now?? i opened the app and they weren’t there anymore, although the gems i spent on my house haven’t been refunded

The other day I opened my app to find my bird had a house. I spent some stones decorating it and now it and the store have disappeared…?

My house is gone as is the shop to buy stuff for it. I can buy clothes and colours but not the house decorations and furnishings.

I got to the point where I had a house, I got it all decorated, and then suddenly it disappeared as if I nevee reached a high enough level to unlock it. The workshop completely disappeared as well. My gems that I spend are still gone though. Is this a glitch? Or is it only accessible a few times before its gone?

i spent a lot of stones designing my house and now its all gone with no apparent refund

I opened my app today and my finches house is gone. Also on the page that includes what she likes and dislikes it shows the wrong amount of adventure days.

I had a house. I spent finch money on decorations and now it is gone. What happened?

I had a house that could be decorated and a place to buy decor just like clothes but it has all disappeared.

I had a house yesterday and spent a lot of money on things for it and it's gone today and so is my money

I had a house with decorations in it and today it disappeared?

The date doesn't change. It still thinks it is yesterday. Also, my goals keep disappearing, especially the ones the next day.

when i go to the dressing room and change my finches clothes it doesnt save so when i exit the store my finch is in the same clothing it was originally in. how can i fix this?

I can't add my friend to my tree the code is right and I get the thing that says she's been added but it doesn't show up on my tree I tried restarting my phone to trying multiple times still getting nothing

I can't add my friend to my tree the code is right and I get the thing that says she's been added but it doesn't show up on my tree I tried restarting my phone to trying multiple times still getting nothing

I cant buy things from Mr. Prickles. I can try things on but I don’t know how to buy them. It really frustrating.

Hello. I had Finch on my old phone, but I'm willing to start over if I can ever open the app. Every time I try to open it, it goes to a gray screen and I can't do anything. Please help.

When I select a favourited appearance in the items section and try to return to the home, the game resets my finch to a different colour. The same thing happens if I select a favourited outfit, that appearance, and exit to home.

Can't buy colors in the shop :/

I can't buy different color wings. I am at the child age. I can buy clothes but not colors. It just tells me "Exchange 500 rainbow stones" over and over.

I can’t buy anything in the store, even tho I have enough stones. I wanted to buy a color in the current shop but it wont let me buy anything.

I can't buy anything in the shop, it doesn't work

Hey :) love the app! I am not able to buy any colors in the shop. I am able to buy clothes but not colors. My birdie is a child :)

Most of my Finch progress was all erased. I'm not sure what to do. I will keep using it even though I've lost so much progress but if there's anyway you can help please send me an email thank you so much I love this app!

My pet is in the corner of the screen, i can’t pet him, and my visitor is nowhere to be seen on the screen.

I cant find the sell corner so I think something’s up with that too

With the widget I got from finch, it says my bird wants to chat. How do I chat with my finch? I have no clue

Every time I open the app it acts as if I’m just beginning the new day (new daily rewards, today is Friday, help finch get energized etc.), plus reflections and goals from last few days have been deleted with previous days being deleted altogether

When I type anything into the reflections none of the words become highlighted or keywords like they used to be.

i cant change the time for the alarm in the morning it just goes to 9:00 and i cant change it at all

The app crashes every time I attempt to launch it, and it happens after I send someone good vibes. I had already reset once and I do not want to restore to a backup a second time.

Whenever I try to visit my journey of healthy habits, the habits don't show up. It is just a yellow haze over where the icons should be

I love the app, however i can’t open my shop. every time i try to open it nothing happens.

When I click the little icon in the top right corner to view and edit my journeys it won't work. I've completely restarted everything and it works great for about the hours then the flashlight doesn't shine in that triangle shall it's just a solid line of light starting from below the flashlight and I can't see anything. This really suck and I'm not sure if it's supposed to happen or not. Please help, thanks.

My journeys won’t load and I can not add or remove them

I was loving doing the journeys, but one day, they just all disappeared! I love doing journeys so I would love to know what happened!

i deleted a journey i was finished with and started a new one, but now i can’t view or start another journey. i’ve tried using the save files and it still kept happening

My finch has enough energy in the morning, but he hasn't been traveling after getting the energy. Is there a way I can fix this?

I am wondering how to open saved Finch files on a different device then the original one it was installed on

I can't buy anything in the shop? Android phone.

i have a task about doing yoga and i thought its the perfect opportunity to try the new yoga lesson so i click start and its loading, yea normal its suppose to load until the man or the woman to appear to show me how to do it. Its been over 15 minutes and still nothing when i press start nothing happened even when i press shuffle and still nothing happened

it’s not letting me buy anything in the shop unless i’m doing it wrong

I just switched phones but I can't figure out how to use the save files.

I keep trying to edit the category of a person i have on my reflections because the app marked them as an object, but it wont save them as a person.

I just got a new phone & I don't know how to get my Chai-ld (her name is Chai lol) to be on my new phone. Is there a way to do this? I have my Finch backup data saved on another device.

When I turned on face recognition or just "app lock" my tasks disappeared. They're covered by a neverending grey box that I can't seem to get rid of. I've closed out the app and shut down my phone and it still won't go away. I absolutely love this app and I don't want to lose my data.

My penguin got back from a trip to Tokyo asking about how many people live. The provided answers (7 million and 14 million) are less than half of the true answer (38 million+), but when I click “write your own response”, it takes me to a blank page with no place to type in my response.

My finch was acting fine until today. It said my pet data got corrupted. I don’t want to start over. I’ve worked so hard on this app. Please help me.

The app is very slow, and gets stuck or freezez randomly

The 'see who's visiting' button doesn't work. I click it and it doesn't respond

The soundscape feature won't stay on if I lock my phone

Runn8ng app on iPad. Cannot share the initial quote screen with friends via text. Text icon is there, but when I touch it nothing happens.

I accidentally turned on the authentication button, and now whenever I open the app it says "Please authenticate to access Finch", but it doesn't say how I'm supposed to do that? Any help would be appreciated please as I adore this app :)

The "see who's visiting" button keeps flashing but I can't click on it and it won't clear.

The app was working fine all day and then it stopped showing the correct day and instead went back to yesterday as if it was today. Can't set goals or anything for tomorrow as it's now a day behind.

Well my daughter who loves the app is in absolute tears because we got the purple "oops something's wrong" screen and NONE of the buttons that purport to fix it actually work or click to anything. Please help! We just upgraded our subscription and she is devastated she may lose all her progress. Please help!

Mr. Prickles' store is not working. He lets me receive my daily gift, but the rest of the shop items are completely grayed out.I am on the Android app, if that matters.

Hi, the app is not letting me download a save file so I can transfer it onto my phone. Please let me know how to fix this.

Hello! The shop won’t show anything to buy and even if I refresh it, it still won’t show. Please get back to me asap. Thanks!

Shop is greyed out, unfortunately I lost my data

I am also having the same issue with the shop. It is a gray screen and I am not able to see or purchase any shop items.

I can't see the items in shop.

The shop is all grey and I can't buy anything. I've even uninstalled the app and reinstalled it

Please fix the shop it has showed a notification for days for my free gift but when I click to go to the shop to collect it the entire screen is grey.

Like many, no shop access. It is just grayed out.