Amazon Flex Debit Card Reviews

by Brit Speed

Worst customer service in the history of banking. You’ll be left with no access to your account through AmazonFlexDebitCard or anywhere else when they update. Which is continuous.

by Elisecass

I have been unable to login for days, you will be left without access to your account and no customer service. Definitely avoid like the plague and please dont respond to my review telling me to call customer support. Already did that.

by Tayyyyyyyy0505

I’m patiently waiting for my card to come in the mail for my bank so I can switch my payment method from this bank. AmazonFlexDebitCard isn’t letting me log in for whatever reason

by D'VineHustla

I downloaded AmazonFlexDebitCard when it was first released and was able to sign up and access with no problems either first payment now when I go to AmazonFlexDebitCard I’m unable to log in. Please help

by Everynicknameisbtaken

I hate AmazonFlexDebitCard.. I can’t log in I tried calling to speak to someone it wouldn’t even let me it would ask for all my info the say a error has occurred and hung up.. can’t even activated my card. It sent a notification saying my funds are available but yet and still can’t log in or use my card. DO NOT WASTE YOUR TIME it will drive you crazy oh and the Face ID doesn’t work 🤷🏽‍♀️

by Hi NrGy

After numerous conversation with different reps, I STILL CANNOT LINK THIS CARD TO MY CAPITALONE BANK.

Their customer reps are clueless how to fix it, tickets were sent to fix, but no feedback was ever given even after 2 weeks of them receiving a reply to the ticket sent. Customer service is non-existent with this people.

I requested for my account to be closed. Not dealing with the headache and incompetent reps any longer.

by 123modi

I can’t get access to my account I’ve updated AmazonFlexDebitCard tried calling both numbers on the card and in the description and my last resort using forgotten username/password even though my username/passwords are the same and nothing. I need the money to go get gas for work and Pay bills this is a horrible situation to be in. Also I was never able to link the card with other banks or find somewhere to withdraw money without being charged. AmazonFlexDebitCard literally shows atms that don’t support them! Seems super shady to me

by Kokomi94

No connection to capital one. No atm where you can actually deposit. They require all direct deposits to be labeled as “payroll” and every 30 days or you can’t even deposit a check.

Working as a contractor for 10 years this is the worst system I have ever worked with to be able to manage my finances.

by Seand33

“In app it gives option to add two additional banks. It wouldn’t let me link my card for SDCCU! Big Reason I wanted to get AmazonFlexDebitCard.” I was told by developer to GO TO MY BANK to link my debit card to flex account… Wasn’t told there are FEES associated with any bank transfers / transactions. LIES! CLOSE MY ACCOUNT IM DONE WITH THIS.

by Pipocuba

March 21,2021 . Who don’t like 6% cash back, right? But card charge u after 3 times withdrawals in a month . Zelle transfers, forget it. , some atm, inside network may bend u 😂. Costumer support , are they lost?😅.... resume , take it and hit the walls several times until u end in a mental hospital 😅😀😅😂🍆🥥🍎🌽🍑🍌

by MSTFS

Face unlock is not working. And app functionality is not very good.

Considering your answer to the review I made, you have no relation and knowledge with the application you made. In the livechat section, there is a chat on questions related to banking transactions. nothing about application problems. for your information.

by Time 2 Stream Ufc

Money is slow to get into account. When you want to talk to someone, it’s through chat only, and agents are in India. Worst scenario possible. Literally, anywhere else but here. If you don’t believe me, look at the reviews here where it takes them 2 months to respond. STAY AWAY !!!

by Nikkki Lee

You can’t call customer service for your account balance, when AmazonFlexDebitCard will not let you log in. I didn’t forget my password. Everything worked fine hours ago and now nothing. There’s nothing wrong with my internet connection, it’s this darn app. It would be a great card if AmazonFlexDebitCard wasn’t so unreliable.

by STRYCHNI9E

Sounds like a great card; was hoping to get started with AmazonFlexDebitCard . However, after logging me in once, it booted back out. Have tried repeatedly to login ever since, but just as soon as I’m able to — back to the login screen it goes. Bugs already.

by Toki37

Face login doesn’t work.
Is not compatible with Apple Pay (even though the issuing bank works with Apple Pay).
Unable to manipulate the notifications..once you turn them on, they seem to stay on.

Interface is nice; if you’re an active Flex driver…you tend to get paid faster via this card versus other means but the lack of Apple Pay compatibility and funds transfers hampers the enjoyment of it.

by Diosito Y Papachusito

Try putt-in: add bank account instead of card.

by Random72

I turned on the using Face ID to login option in security so that I don’t have to enter my passcode every time. It hasn’t worked yet. I even have the latest version downloaded. Annoying.

by Ferrari F1

No bad or good problems to suggest as of yet! I sent my card accidentally to an old address and for weeks can not figure out how to contact support and request a new card be sent. Impossible for me to find support for an issue.

by Sergiko8222

I hope to see a check deposit option in AmazonFlexDebitCard in the future.

by AmazonEdub

Still waiting for my first direct deposit to hit (just set it up with my job today) but poking around AmazonFlexDebitCard looks like I’m going to enjoy using this account.

by Instashopperrrrr

Transferring funds from a different bank takes more than a week. You must pay large fees to reload it, after the 3rd atm withdrawal you’ll get charged aswell.

NOT RECOMMENDED.

by Lillowe

Downloaded AmazonFlexDebitCard this morning and still not able to set up account. Continues to buffer and never gets past it.

by Itsnoonieb

Every time I try logging in, it just takes me back to log in screen!!! Please fix!!

by Geohan2

Not as good as I thought, for weeks and I haven’t received my code to be able to make a transfer to my bank account. Poor customer service too.

by Ember16

I have been unable to link this card to my bank account. I can’t pay my bills with it or transfer the money to my bank account because it’s routing number isn’t recognized. I’ve called support multiple times and they open tickets, but I don’t hear back from anybody. ( UPDATE ) I still cannot link my card to capital one however I am able to pay some of my bills with the card because I can link to other bank accounts like Chase & Synchrony. * Yesterday, I took some money out of the atm to go physically put it in my bank account. I used AmazonFlexDebitCard to find an in network atm & was charged $3 because it said it was not in network. If it’s not in network, why does AmazonFlexDebitCard say it is??? ( UPDATE ) I received a $3 refund and the next time I used the ATM I went to a different location and it didn’t charge me any extra fees at all. * I’m just fed up with it. AmazonFlexDebitCard is glitchy & I constantly have the delete & reinstall to get into AmazonFlexDebitCard . It’s a nice idea, but it needs work. ( UPDATE ) I haven’t had a problem logging into AmazonFlexDebitCard in a few weeks. It hasn’t been acting glitchy at all. * If you’re just using it as a debit card then it’s probably fine. ( UPDATE ) Overall I find AmazonFlexDebitCard has improved as far as the glitches go. I haven’t had to uninstall and reinstall it in weeks. And Ive figured out a way to pay my bills online with it, so I’m much happier. (Update) I didn’t realize there was a difference between ATM locations and deposit locations until you mentioned it. Thanks for the information.