Contact Spatial Support

by Jfrizzell

Reasons for account deletion:
Very difficult to navigate on IPhone around in any space. If you get stuck in a corner, or any object covers you, you can't relocate yourself and must leave space to restart and go back into the space
I can't change my avatar: when I click "edit" on my account it takes me out of the app to the webpage and leaves me there forever spinning with the message "we're loading all the bit.... this may take some time". I waited an hour and tried multiple times on different days and it never changes. I can never change my avatar nor was I promoted to allow set up of my avatar
App and spaces randomly crash. I try loading my art and I get kicked out of my own space
My Art randomly gets deleted from my space.
I set my space so only those with my link can view my art yet I can enter others spaces and delete and edit their entire Art as well as they can mine
Inverted controls on iPhone makes it difficult to navigate. Swiping to move around is you swipe left to go right, right to go left, up to go down, etc. very confusing
Many other bugs and glitches
I have a brand new iPhone 12 and there's just problems with this app

by You’ll Be Disappointed

I just downloaded this app on my oculus quest 2 TODAY and there’s literally no option to customize or create an avatar. I’ve looked up how too and you can’t find those options on the app on your phone or on the app in the oculus. After the tutorial you’re supposedly “prompted to create an avatar” but that never happened. I’m not playing this game entering worlds when all I have is a pair of floating white hands I don’t even know what I look like to other people it’s very discouraging. This game looks awesome until you actually try it for 10 minutes

by JohnsonFamily

I have been waiting for a virtual world like this to come to mobile. Unfortunately, this app crashes on my iPad, which is less than a year old. I’ve even restarted and tried to run it as the first app after restarting. I have the latest iPad OS software on this iPad as well, and plenty of storage space available. From what I’ve seen on my Mac, this is a promising start for a virtual world, but I think you need to get your act together better as far as the mobile side of things. Second Life mobile is coming, they previewed the mobile app a couple of months ago, and they have the benefit of lots of years of rich world-building, an established micro currency, and lots of user created items.