Spatial Status

Last Updated on 2025-03-06 by Spatial Systems

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Common Spatial Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Spatial network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Spatial App
1. On android, goto Settings » Spatial » click [Force Stop]

Clear Spatial App Cache and Data:
1. On android, goto Settings » Apps » Spatial » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Spatial.

On android, goto Settings » Apps or Manage Apps tab.
Click Spatial » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Spatial » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spatial

E-Mail: support@spatial.io

Website: 🌍 Visit Spatial Website

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Developer: Spatial Systems Inc

Apr 15, 2025, 12:11 PM
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