Are you having issues? Select the issue you are having below and provide feedback to CARD.com Premium Banking.
- Dispute process is terrible
- Random purchases
- App not recognizing email
- Card Premium rep not able to explain error
The app is down I can’t unlock my card an I need my money . Is there away to u lock my card with out the app causes like I said the app is down. ThNk you Jody fisk
I've changed my password, and still not log into my account
App won't allow access to my funds shows zeros an no history! I've had 2 issues in 2 days an been using this app/bank for years! I'm fed up already gimme my Godamned money!!!
My app isn't working. I can't even access my money.
I ordered for my card shipped since 02 of November I haven’t got it yet what’s going on
When I enter my information, the app immediately crashes and kicks me out. I need to upload checks for business purposes. I didn’t expect this to happen.
Every time I get in to the app. I put my email in and my password and then it sends me a code and I put the code in and it tells me Card.com Premium Banking stop
Every time I try to log in it opens my account and crashes right away
Every time I get in to the app. I put my email in and my password and then it sends me a code and I put the code in and it tells me Card.com Premium Banking stop
Every time I try to start the app as soon as I enter the code for my email or from my SMS it crashes immediately can't get into it so I can never add a paper check to it like I want to
Everytime I try opening the app it keeps closing, this has been going on for 2 months now.
Evertime I logg in the app closes
I’ve been trying to get on the app for days now when I log in it goes to the screen just disappears
Say email is not valid and I know it is valid trying to contact dispute for over a week this is one of the worst Banks I've ever dealt with
Been trying to talk to live person about dispute fraud claim
Complete guide to troubleshoot CARD.com Premium Banking app on iOS and Android devices. Solve all CARD.com Premium Banking app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Card Corporation, developers of CARD.com Premium Banking.
The Card Premium Bank Account is a checking account established by, and the Premium Visa Debit card is issued by MetaBank, N. A. , Member FDIC, pursuant to a license from Visa U. S. A. Overdraft Protection ("ODP") is an optional service made available to eligible CARD Premium Bank Account by MetaBank Customers. The Savings Account linked to your CARD Premium Bank Account by MetaBank is established by MetaBank, N. A. , Member FDIC. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account. Contact Customer Service at (844) 227-3602 or log in to your Online Account Center for additional terms and conditions that apply, including initial and ongoing eligibility requirements for the service. To avoid that fee, you have twenty-four (24) hours from the time of the first transaction that creates the overdraft to bring your Account back to a zero ($0. 00) or a positive balance. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Once you enroll and meet the eligibility requirements, you will be charged $15. 00 for each transaction that overdraws your account by more than $10. 00, up to a maximum of four (4) fees per calendar month. While this specific feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. For purposes of FDIC coverage limit, all funds held on deposit by the accountholder at MetaBank will be aggregated up to the coverage limit, currently $250,000. 00. 5*****. The minimum balance required to open the Savings Account is $10. Once enrolled, you may opt-out at any time; however, you are responsible to repay any overdrawn amounts on your account even if you opt-out of the service. 4****. For example, we typically will not pay overdrafts if you fail to meet the eligibility requirements for this service or you attempt too many transactions or transactions that create too large of an overdraft. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Funds on deposit are FDIC-insured through MetaBank, N. A. , Member FDIC.