SmileDirectClub app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
57.1%

Login
21.4%

Not working
21.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SmileDirectClub Problems 😠👌🔥

- App does not work

- Poor customer service

- Takes a long time to get new aligners

- Poor quality of molds sent

  8 Reported Issues: 😵🆘🛟🚨📢

Kasper
2023-08-09

Fix your bullshit app immediately, this is unacceptable. This thing has been offline for months. I paid $1800 for this and will be requesting money back.

Renlii
2023-06-15

App refuses to load, the never ending loading circle is all I've gotten for days

Casey Rose
2023-06-14

I’ve deleted the app multiple times every time I try to load the app it just crashes so annoying

Charlea Dwayne Millard
2023-06-13

My smile direct app isn't working and I've reset phone, Uninstalled app multiple times and still not working. Thanks in advance

Calen Wilson
2023-05-19

Site will not load my account information page

Lisa
2023-05-18

After putting in my log in information, it goes to another page that says I need to contact sales force.

Anthony Marchionne
2022-11-24

App will not allow sign in. Will not load

Raegan
2022-08-14

App won’t load

Showing 1-8 of 8

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About this app

Track your progress, get alerts to switch aligners, and chat with the this app dental team at your convenience—no regular office visits necessary.  You’ll get helpful, convenient tips that guide you safely through your this app teeth straightening plan from start to finish.  Notifications will remind you when it’s time to switch or check in your aligners.  Once you begin your Smile Journey™, SmileDirectClub will help you get the best results from your treatment.  Now it’s even easier to get a smile you love.  Plus, you can connect with our dental care team about any treatment questions.