Are you having issues? Select the issue you are having below and provide feedback to SmileDirectClub.
- App does not work
- Poor customer service
- Takes a long time to get new aligners
- Poor quality of molds sent
Fix your bullshit app immediately, this is unacceptable. This thing has been offline for months. I paid $1800 for this and will be requesting money back.
App refuses to load, the never ending loading circle is all I've gotten for days
I’ve deleted the app multiple times every time I try to load the app it just crashes so annoying
My smile direct app isn't working and I've reset phone, Uninstalled app multiple times and still not working. Thanks in advance
Site will not load my account information page
After putting in my log in information, it goes to another page that says I need to contact sales force.
App will not allow sign in. Will not load
App won’t load
Complete guide to troubleshoot SmileDirectClub app on iOS and Android devices. Solve all SmileDirectClub app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SmileDirectClub, developers of SmileDirectClub.
Track your progress, get alerts to switch aligners, and chat with the this app dental team at your convenience—no regular office visits necessary. You’ll get helpful, convenient tips that guide you safely through your this app teeth straightening plan from start to finish. Notifications will remind you when it’s time to switch or check in your aligners. Once you begin your Smile Journey™, SmileDirectClub will help you get the best results from your treatment. Now it’s even easier to get a smile you love. Plus, you can connect with our dental care team about any treatment questions.