WearPro Status
Are you having issues? Select the issue you are having below and provide feedback to WearPro.
Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] weather site not opening
weather site not opening
📋 28 Reported Issues:
Wear pro not charging and not responding when button pressed
O aplicativo WearPro versão 3.5.2, quando tento buscar novos mostradores ele simplesmente fecha.
Долго время вылезает надпись при регистрации в приложении что превышен лимит воемени, не могу зарегестрироваться что мне делать
Unable to login on Wearpro app seems to be a server issue
Wearpro stop working
Watch is recording my steps but app is not saving this to my daily count
When I am connecting to watch it's connecting.but when I leave it for 2 minutes it will be disconnecting and app is closing.
The watch keeps defaulting to the standard face and I have to reset everything after it has charged. I am recovering from two broken ankles and am trying to track my walking. It diligently records my rock climbing, elliptical trainer, and cycling activities. The watch is uncontrollable— please help!
I forgot my password how to reset
The smart watch keeps disconnecting and reconnecting in WearPro app.
The custom watch face is not working. Every time I set a pic its showing network error, try again. But all the other pre set watch faces are working properly. I tried to reinstall and reconnect multiple time but no luck.
Second arm jumps all over the place and goes backwards.. while "showing time" is a definite basic.. please fix this
App crashes every time, I connect DT3 through Bluetooth but cannot use all functions because of this issue. I use android 13 and it only works in android 11. Please update the app to work with other versions of OS.
I cannot finish my registration of the app, does not allow me to send a verification code to my mail. Please help
Did work. Now after update android 13 , not anymore. Please update software DT8 Ultra. It's a very very fine watch.
η εφαρμογή δεν ανοίγει καθόλου αφού την κατέβασα από το play store σε καμία συσκευή μου, χρησιμοποιώ android 12
Hi, The Wear Pro app keeps crashing. Haven’t used it for a few days and it won’t work now. Can you help? My phone is an android, Samsung A52s. Francis Gilgan
My app just closes when I try to open it ...the all works on my other phone but I need it to work on my private number.What can I do?
DT3 Mate and wear pro not working with samsung galaxy 21 ultra (android13). Phone pair watches without any problem, but application don't see watches via bluetooth. If I try scan barcode, just say watches already paired, but dont show it or connect..
Hi can you please update the watch faces on the DT3 PRO MAX more often,The watch is nice and works well but i would like more choices of watch faces.Many thanks.
Will not stay connected or crashes
The custom watch face is not working. Every time I set a pic its showing network error, try again. But all the other pre set watch faces are working properly. I tried to reinstall and reconnect multiple time but no luck🙁
The app won’t sign me in until I accept terms & conditions, but there is no option to do this!!!!
The sleep part won’t connect to the app. Message comes up “date not sent yet”
I bought the Smart Watch 7 and whenever I check the app, most of the time its disconnected. It’s very buggy. I contacted the seller on aliexpress and told me in china they are using V2.1.2 when the version i got from app store is 2.0.2(4)
This app is not working in Android12 . I have buyed a watch conket sw1 pro . At the time of Android 11 it worked very good . When the phone was updated. The app didn't work it trouble shoots the watch as well.. i am so irritateed lose off money. Please bring updates to work well on Android 12 devices...
No puedo registrarme en WearPro, una vez instalado en mi Iphone SE me dice "Por favor lea y acepte los términos relevantes" no hay ningún botón para aceptarlos. No puedo continuar con el registro. Saludos
Dear Madam or Sir, I have problem with login to your app. My registration was successful, however when I try to login, app does not allow it because I did not confirm agreement with conditions of use. But the point is - I can not confirm this agreement. There is no button or box which I could use for confirmation. I have iPhone 7 (software version 15.3.1), I have downloaded app version 1.8.1. Could you give me any advice how to solve this problem?
Have a Problem with WearPro? Report Issue
Common WearPro Problems & Solutions. Troubleshooting Guide
Table of Contents:
Contact Support
Verified email ✔✔
E-Mail: developer@dtone.cc
Website: 🌍 Visit WearPro Website
Privacy Policy: https://dt1pro.cn/wearpro_privacy_en.html
Developer: Shenzhen Wanruxia Technology Co., Ltd.
‼️ Outages Happening Right Now
-
Apr 16, 2025, 11:53 AMa user from Plymouth, United Kingdom reported problems with WearPro : Not working
-
Mar 07, 2025, 06:40 PM
a user from Buenos Aires, Argentina reported problems with WearPro : Login
-
Feb 26, 2025, 04:26 PM
a user from La Couronne, France reported problems with WearPro : Not working
-
Feb 17, 2025, 07:16 PM
a user from Belo Horizonte, Brazil reported problems with WearPro : Crashes
-
Started 10 minutes ago
-
Started 22 minutes ago
-
Started 26 minutes ago
-
Started 29 minutes ago
-
Started 54 minutes ago
-
Started 54 minutes ago
-
Started 1 hour ago
