Contact Metro Micro Support
Published by RideCo Inc. on 2023-12-15 About: Meet Metro Micro, your new local ride.
Metro's on-demand ride sharing app,
offers trips within several zones in LA County.
How to Contact Metro Micro Customer Service/Support
Listed below are our top recommendations on how to get in contact with Metro Micro. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Metro Micro. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RideCo Inc.
100% Contact Match
Developer: RideCo Inc
E-Mail: [email protected]
Website: Visit Metro Micro Website
100% Contact Match
Developer: RideCo Inc
E-Mail: [email protected]
Website: Visit RideCo Inc Website
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Privacy & Terms:
Reported Issues: 3 Comments
By RainbowLovelyxxx
I hope it gets better
It’s rare for them to be on time. I’ve waited ten to more than forty minutes after the time span. I understand there might be traffic but more than forty minute wait? There’s times when I check the app it says the bus is getting closer then all of a sudden I get changed to a different bus that’s really further away and then again to the bus close to me and then again to the further one that’ll make me wait another twenty minutes. There’s times when they try to cancel on you. Why? It’s scary when it’s getting late and dark.
By reitsh
Not user friendly
When you type the location of the place you are going to, it’s not like you can type the landmark, they would ask specifically for the address of the place. The drive itself is nice and the shuttle is clean. The problem is the people and the app. I was supposed to be picked up in a location but it won’t tell you the exact location. I waited for 20mins for my pick up coz the text told me the driver is on the way, then it won’t tell the specific location to be picked up.
By Gael MacGregor
Where are the pickup/dropoff locations?
There is no list of actual pickup locations where your vans stop. Putting in start/finish addresses that are within the service areas is useless. The app doesn’t say which stops(s) are closest to the address you plug in; it simply says sorry, you can only book rides within defined zones. Well, the addresses ARE within the borders of the zone. You’d think that listing pickup/drop-off points would, like bus stops, be part of the app/services. Instead, you keep them a mystery. 🤬
Have a Problem with Metro Micro? Report Issue
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Why should I report an Issue with Metro Micro?
- Pulling issues faced by users like you is a good way to draw attention of Metro Micro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Metro Micro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Metro Micro.
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