Oral-B Status
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problems reported in the last 24 hours
Summary of Oral-B Problems 😠👌🔥
- Login issue with the app.
- Real time feedback not as sophisticated as suggested in the marketing material.
- App is extremely inconsistent, the timer often stopping after less than a minute of brushing.
- Tracking of days brushed is never the same.
- Glitches in the app.
19 Reported Issues: 😵🆘🛟🚨📢
Everything appears as a successful brushing but when I stop brushing and turn off the brush indicates I missed places and then shows I didn't brush my upper teeth.
How do I get my app to show pressure?
Ever since the time change to DST, the brush times are wrong.
Position Detection still not working. I think Oral-B should use camera to do position detection otherwise it will not work.
Ever since the Oral B app no longer needed to use "my" phone's camera a few months ago, NOTHING is recording correctly with position detection. I used to have 100% coverage scores in 2 to 2.5 minutes and now I can brush 3-4 minutes and still not attain a perfect score though I've gone over my teeth again and again. I only have 24 teeth! (8 were removed- 4 for braces and 4 wisdom teeth that were impacted) Not being able to use my camera is not working. I have tried uninstalling and re-installing the app more than once. Still a bust!
On the app, showing areas which I have not covered sufficiently (these are areas where I have had too the extractions. Can these be set up on the app so that I am showing all areas actually there are being covered? It’s annoying!
My oral b stopped counting once I started brushing my teeth a few weeks ago.it no longer does anything but stays at the screen with the teeth and doesn't count or ask me if my gums bled or if I brushed my tongue or washed my mouth. It literally does nothing. Had it for about 8 months now.
Whilst brushing my teeth the app tracks my brushing just fine but when I finish brushing my teeth, the app says I’ve not completed the coverage and then says I’ve brushed for 15:59minutes, had 0 coverage and 142 seconds of overpressure. When I check the days brushing it shoes the same as when I’m brushing in real time (ie it’s correct)
My app works, but won't keep track of brush time, after displaying the brush time while brushing, it shows 00.00 brush time.
Oral B app no longer tracks brush time.
Ever since the time change the days are one day off on the app. I deleted it and reinstalled it and the days are still wrong.
I have the same issue, It hangs on the "nn seconds to resume" screen, even after you have done 2 minutes of brushing. If I let it run for 2min 30 seconds, it seems to go on to the next step.
Version 9.3 of March-2023 is broken. It hangs on the "nn seconds to resume" screen, even after you have done 2 minutes of brushing. I have been using this app for over 6 years. The support link in the App Store to P&G Development give a 404 "Not found" error.
My oral b 6000 toothbrush and app were setup and working fine since Nov. 2021. Now Mar. 2023 the app won’t properly connect to the toothbrush through bluetooth which has never had issues before and has never been disconnected. I reset the bluetooth on my phone and my toothbrush. Even deleted and redownloaded the app on two different Iphones and though the bluetooth on the toothbrush is showing lit up, the app is unable to find the toothbrush at all now, no matter which iphone I try it on. What is going on and how do I fix this?
I have an Oral B ios 5 and an Android 13 phone, a Samsung Galaxy S22 Ulta. I keep getting the message on the ap that they are disconnected even though bluetooth is on on both devices
When I go to "more" I don't see any "Settings" option (that the manual is referring to). Also it says the app hasn't been updated since 2019?
I have a Samsung galaxy A13 phone running on Android 12 but although my oral b app connects and the position detection works with the graphic, the 2 minute timer doesn't work neither does the buzzer telling me to change cleaning area I get a message telling me that app is experiencing problems and switches me to a graphic ( non connective ) with the 30 seconds timer for each 4 areas of the mouth ! I have checked my brush settings and can see no reason why this is
I cannot install the oral b app on my android phone. It won't let me install it.
App looses connection and has to be restarted randomly sometimes recovering brushing session.
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Common Oral-B Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Oral-B app on iOS and Android devices. Solve all Oral-B app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at P&G Productions, developers of Oral-B.
The breakthrough technology of the Oral-B Bluetooth® enabled toothbrushes seamlessly connects to the Oral-B app to deliver brushing intelligence at the next level. Receive individual coaching tips and insights tailored to your unique brushing behavior to see how you can improve the next time you brush. Statistics show that brushing with an Oral-B connected toothbrush paired with OralB will transform your brushing behavior. You can also view high-pressure dentition maps to learn where you need to apply less pressure and view trends based on your recorded brushing history – all easily filtered by week, month, and year. Pull up your brushing data summary after each guided brushing session and view your brush score to quickly see just how well you did. The unique Gum Guard[3] technology helps improve your brushing while protecting your gums. The Oral-B app is your digital coach to help you brush correctly as recommended by Dental Professionals. 3D Teeth Tracking and A. I. Also, up to 80% of people spend an insufficient amount of time brushing in at least one zone of their mouth. At Oral-B we strive to improve those stats to help deliver a superior clean. This helps you track and review your brushing habits on the Apple Health App. Brushing Recognition[2] guides you in real-time as you brush. Browse through your personal brushing coverage to see which areas you need to pay more attention to. This includes 60% of people who either don’t brush their back molars at all or don’t spend enough time when they do[1]. Realize a superior clean with the new revolutionized Oral-B mobile experience. It includes an interactive gum bleeding tracker to help you capture instances of gum bleeding for better oral health. You can now connect Oral-B App with Apple Health App.
