nuReality app not working? crashes or has problems?

nuReality Status

Last Updated on 2023-12-04 by Nubert electronic GmbH

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Common nuReality Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot nuReality app on iOS and Android devices. Solve all nuReality app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

nuReality iPhone Issues and Solutions

nuReality iOS app crashes, not working, errors
nuReality iOS app network issues
nuReality on iOS has black/white screen

nuReality Android App Issues and Solutions

nuReality has errors/crashing/not working
nuReality server network connectivity issues
nuReality has black screen

nuReality iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever nuReality app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix nuReality app crashes or not working on Iphone (iOS):

Close and restart the nuReality app on iPhone
Update nuReality app to the Latest Version for iOS
Uninstall and reinstall nuReality iPhone app
Update your iPhone to the latest iOS version

Fix nuReality on iPhone unable to connect to server/internet connection issues::

To resolve nuReality network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix nuReality black/white screen (blank screen) on iPhone:

Follow the nuReality iOS app troubleshooting guide Here →

nuReality Android App Issues and Solutions

Fix nuReality not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent nuReality app issues:

Force Stop the nuReality App
1. On android, goto "Settings" » click nuReality app. » click "Force Stop".

Update nuReality to the latest version on PlayStore

Clear nuReality App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "nuReality app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch nuReality.

Fix nuReality unable to contact server/ nuReality internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click nuReality » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got nuReality » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch nuReality on android.

Solve nuReality black/white screens issue on Android:

Follow the nuReality android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nubert electronic GmbH, developers of nuReality.

About this app

Nubert this app allows you to experience Nubert speakers in all details. We have integrated a 360° view, with which you can see every little detail of your new speakers. You can also use the AR function to place the speakers in your space. Check out the proportions before you buy.