Healthcoach Status

Last Updated on 2020-08-05 by Laya Healthcare

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Common Healthcoach Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Healthcoach network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Healthcoach App
1. On android, goto Settings » Healthcoach » click [Force Stop]

Clear Healthcoach App Cache and Data:
1. On android, goto Settings » Apps » Healthcoach » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Healthcoach.

On android, goto Settings » Apps or Manage Apps tab.
Click Healthcoach » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Healthcoach » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Healthcoach

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Developer: Beurer GmbH

Dec 04, 2025, 10:05 AM
a Mac user from Saint-Jacques-de-la-Lande, France reported problems with Healthcoach : Login
Aug 06, 2025, 06:47 AM
a AndroidOS user from Cognac-la-Forêt, France reported problems with Healthcoach : Login
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