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Company Name: Chess.com
About: Study chess on the go!
For beginners and masters alike, Chessable is THE tool
to improve your chess game and make what you learn actually stick.
It combines
instruction from the world’s best players and coaches with the science of
spaced repetition to improve your chess over the long term.
Chessable Customer Service 💢
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Developer: Chess.com
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3 Most reported problems 😔💔
Needs (a lotta) work
by Daniel Springer (iOS Dev)
Where to start? What filter is right for me (Beginner, intermediate, advanced)? Even by only choosing 1 of 4 options (tactics in my case) and 1 of 4 difficulty levels, AND only titled authors, I still get 70+ results. That’s ok, but zero direction as to where to start. And no filter for free stuff, so I have to try every course to see if it’s PRO or if it has a free first chapter. This app needs a lot of work to be approachable, accessible, and overall useful to the wider public. As of now, I see no point to start from, there’s no evaluation exercise to determine my level according to the app, or what I should work on. It’s like walking into a library. If you know exactly what you are looking for, great, otherwise, good luck…
Love Chessable. App needs tons of work.
by Cixelsyd23
The title says it all. Here’s just some of the drawbacks to the app:
1) You can’t watch videos in landscape mode. Try and they stop instantly. Chess vids are really tough to watch in portrait mode. Very annoying.
2) Course search is broken. You get far less results in the app than on the web.
3) You can’t see course reviews on the app!
4) When reviewing variations there is no option to go through outstanding reviews by variation like on the web. Instead, its all or nothing - random reviews of an entire course! So I have 800 (really) reviews or I can focus on a smaller number I need to address via the web.
I an sure there are more. I am a chess beginner and Chessable has been enormously helpful. I love the MoveTrainer and the content had uniformly been fantastic. I just wish the app were functional. As is I’d say stick to the web and save the install space on your device until significant improvements are made.
Miss the Analysis Board and Opening Explorer
by CustomerNumberOne
Content is great but it is tough to find the courses that you have on a certain position. It would be great if you could match the position to a current course and study that as you can on the website. What I mean by this is, if I’m searching for an opening that I was unfamiliar with, I want to be able to take a chess board in the app and play the opening variation to see if any of the courses I own have a chapter on that opening or if I can buy a course that covers that opening. If I own a course that covers it, then I want to click on that line and learn that opening as I can on the website.
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