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Listed below are our top recommendations on how to get in contact with Wholee - Online Shopping App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wholee - Online Shopping App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: Wholee
E-Mail: [email protected]
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By Stephen Chalk
1 year agolast order not listed so can't initiate a return. They're not answering my emails. Any ideas?
By Darlene Plaisimond
1 year agoI purchased 3 Christmas scrubs, I received one ,I got a refunded. What about the other one, Christmas is almost over and nobody said anything. I can't even find a good phone number from this website.
By Katarina Mladenovic
1 year agorespekt, mein name ist katarina mladenovic gutenbergalle 85r /63538 grosgrotzenburg, ich habe für meinen mann eine herrenhose bestellt, aber heute muss ich das paket an euch zurücksenden, da sich herausgestellt hat, dass 4 größen zu groß sind
By Jason Johnson
1 year agoI placed 2 separate orders only 1 been processed where is the other one
By Joe Henry Cuellar
1 year agoI ordered a Smart Watch advertised on TikTok.. about 2 months ago but I never received it. Please contact me at cuellar_jh@redacted
By Florence Marfowaa
1 year agoNeed confirmation email for my item who has been paid by PayPal
By Amlework Tufer
1 year agoI ordered for Wine gun but my order it’s not coming what happened please let me know thanks
By Lisa Rogers
1 year agoI can't seem to find a contact number or address to send the wrong size shoes I bought, please email me an reason,so we can resolve this,I want the shoes,I just need the right size!!
By Patricia Straker
1 year agoI did a per chase and I’m supposed to pay $2.99 for shipping it’s charging me regular price of a total of $14.00. It’s incorrect, I’m only supposed to pay for shipping, it’s the cloud sandals. Pls correct
By Erlinda San Estebsn
1 year agoI ordered shoes last Sunday 24th of April and after reading all the comments from Wholee and deducting money from accounts without authorization I have doubt that it might happen to me in the future. V&A BORDERLESS PTE. LTD. (202017668M) OTHER HOLDING COMPANIES Hopefully this is not a scam as I'm recommending to some of my friends to order in this company. I need my shoes urgently as I'm going overseas in three weeks time. Please let me know when it arrives. Thank you.
By ANNA CHAVEZ
1 year agoI ORDED A PAIR OF TENNIS SHOES FOR MY HUSBAND ON 3d29094868650612 i paid $23.13 which i haven' recieved as of yet.
By Leroy Waylee
2 years agoI need my order. The information I received was “ returned to warehouse”. I either need my order or refund.
By jesus
2 years agoya pasaron 35 dias y no llega mi pedido que pasa.....o todo es fraude pedido:KVA50292
By Yvette bouwens
2 years agoI had to reset my phone and I have lost my order so can you please tell me when it will arrive
By Andrew Morrison
2 years agoI got 2 coats from you but I need to return the coats as they are too small
By Kenny
2 years agoWhere is my order
By Susan S Scott
2 years agoDon't know where my order is it's a Christmas present
By anwar
2 years agoI bought shoes by buying on Facebook. No information about my goods. Please let me know when it arrives. Thank you
By Rodney
2 years agoI never got my order from you so I need my money back or refund not I will contact my credit card company se what day do
By Debra M Curtis
2 years agoStill waiting for my orders, order#G4322 and G4338
By Paula J Weiss
2 years agoI can't talk to anyone to get there address to return 5 items. My phone number 321-320-0993, My Name is Paula Weiss, address: 1820 Nicklaus Dr. Tallahassee, Fl. 32301
By maralyn sawford
2 years agoI ordered 2 projector painting toys 1 in blue 1 in pink. when they arrived the boxes were all squashed. they were for christmas presents but with the boxes in this condition look used and not new.
By Roselande Delance
2 years agoI would like to know where is my order 🤔😕I can't believe that.
By Gloria Pritchett
2 years agoMy shirts that I order all are to small need a 4xlarge size in everyone that I order please if you don't have size please return my money took a long time to get them thank you
By Damon Lee
2 years agoI paid the money in full and I haven't received my order yet and it's been a month now.
By SHANTE TARLTON
2 years agoI have made a order with you an the order number is SO29076102151146 I still like to receive my order
By Preza Tamang
2 years agoCan you cancel this taking £0.99 every month I’m very upset whatever had taken in the past return me pls . Many thanks
By Graham ellis
2 years agoI would like a Australian phone number as I want to talk to a sales person please I am very interested in your products thank you Graham
By Michael Shelnutt
2 years agoStill have not received package
By Tolulope Olayemi Ogundare
2 years agoWholee is a scam, I ordered from them since 24 July and I am yet to receive my parcel. No mobile contact or person to talk to. If they're legal there should be a mobile contact kn their app or online to locate them. WHOLEE IS NOT LEGAL, THEY SCAM AND RAUD PEOPLE AROUND , STAY AWAY FROM THEM.... WHOLEE REFUND MY MONEY OR GET ME MY PARCEL.
By Cheri bell
2 years agoI want to cancel this as taking $0.99 every month, I dont want to purchase anything.
By Tina McKinney
2 years agoI would like to cancel V & A Borderless that come out of my PayPal acvoint. When trying to cancel on PayPal it ended up sending you another payment of 11.88. PLEASE cancel my account.
By Carol Stevenson
2 years agoi ordered some t-shirts the money came out of my bank account on the 19th July for £27.85 can you tell me when i will receive them?
By Estrelita VDoronio
2 years agoStop getting money in my credit card, 99p every month, cancel my account you charge me every month 99p even I didn’t use it, stopped please
By Tony mckenna
2 years agoPlease cancel any contact o have immediately thank uou
By Katarzyna
2 years agoCan you stop take money from my account . I never order nothing from this app but every month you take my money !!! WHY?????
By Mariela A Ruiz
2 years agoWhere is my order I never received it and I was charged for it and there contact us padmge is in Chinese. I dont speak Chinese, I speak English and my order and money was taken in English. I want a refund or my package asap or I'm reporting fraud.
By Yaser
2 years agoI’d like to cancel the subscription how do I do now is about a year I did subscription by mistake and I just discovered it
By Faye Yussuf
3 years agoWholee is a pirate company it steals 0.99 pounds of its customers account every month. Stop this nonsense as you are stealing from my account. I only bought a handbag and I am being charged for the item now going into 5 months? For a £1.99 pound bag which was not what I ordered.
By Saadia oubella
3 years agoCant understand why u still taking money from my account 0.99£ every month. Been done shopping one time i paid for it i get my deleverie com 7 months a go so what im paying for now. I leave email on email many times i think u stolen my money by doing this so im going through to do next step with this ap as im tierd to asking u what is this 0.99£ u stilling every month
By Violet chibueze
3 years agoWants the items paid for delivered. No response from wholee after taking my monies from my card. Qant my goods asap
By Anna Kurantowicz
3 years agoCan you stop taking money from my account!?
By Tina pokhrel
3 years agoI didn’t got any msg, phone call, mail from you people when my item was delivered in Australia post. My parcel was send back to the sender i already send my address and contact number to the sender but when i check tracking number it is still with the sender its been already 9 days when i will get my parcel if not possible call me asap or please return my money back. Thankyou
By Katarzyna
3 years agoCan you stop taking money from my account without any reason.
By Cecilia
3 years agoStop taking money from my account.
By Nassir mohammed nur Abdelkadir
3 years agoHello, Would you please stop taking money from my account (0.99£) every month
By Gla
3 years agoPlease can you stop taking money out of my account. Thank you
By Awais Ibrahim
3 years agoCan you stop taking money from my acount I need my money back
By Bev Foden
3 years agoCan you stop taking 0.99p from my account each month... This info will be going to the the fraud team of my bank account
By Anie Jose
3 years agoCould you please stop taking money from (99 p per month) my account withoutt any reason. I already delated you from my phone. Please refund my money back.
By JASON HARRISON
3 years agoCould you please stop taking 0.99 from my account monthly, I was not made aware of this when I bought items from your company, solicitors have been informed
By Abigail
3 years agoI just realized you have been taking 2.99pounds from my account for no reason, stop!!!!!
By Kisa trinee Taylor
3 years agoPlease stop taking money off my account and send my refund for the months that they have been taking off my card thank you
By Kisa trinee Taylor
3 years agoJust want my 99 cent payments back on my card don't want them taking 99 cents monthly for no membership or nothing like that I just want my refund back
By Melinda Bruton
3 years agoI tempted to buy a coat on a Facebook link on January 3rd I didn't think it went through because I never got a confirmation email but I did get charged on my PayPal acct that says from V&A Borderless and that links to this company. I will accept my order but I need contact and tracking info.
By Jeannette Sanders
3 years agoI need for this account to be close out this not what I through I was getting need it asp
By Usha magar
3 years agoCan you just stop taking money from my account , 99 p per month.without no reson 🤔😳
By Bukola odelana
3 years agoHi I purchased item since November 19 till now I have not receive my order and they said is delivered which I did not see any thing my order no is S029046682000730 if i can’t receive the order please return my money back please thanks
By tunde koiki
3 years agoI did a mistake in my address My new address is ol104qj wlid street heywood
By Rufus Okoh
3 years agoV&A BORDERLESS PTE. LTD. - Singapore Company Have been taking money from my account unnecessary since i use my visa credit card to make payment for what i order, please i will want this to stop as soon as now. My names are RUFUS OKOH (Barclays Bank Visa Credit Card )
By Qwatonya Burton
3 years agoMade a $121.xx purchase on the app. It states that the four digit code was wrong. When I checked my credit card. The purchase went through... will I get a confirmation on the arrival of package?
By Lolly Peter
3 years agoHi have order some goods since on the 2rd of December up till now have not received my parcel hope all is well, thanks
By Kay
3 years agoCan you stop taking 0.99 pound from my account pls thank you
By Jurgita Djacenko
3 years agoI ordered some items. I receveid order but sizes is small. I was looking to send back but not have any label for retur. And also every month getting charge £0.99. For no reason.
By Amal
3 years agoI've ordered loads of clothes worht 91.67 pounds I ordered all the clothes in L and XL I've waited 20 days and I've received clothes not even close to my size there all way to small this is false sizes I'd like a refund ASAP and I'm giving the sellers and this app a bad review because this just is not right!
By Inga Kareivienė
3 years agoHello. You have taken money out of my account unauthorised amount of £0.99p. Why? Please cancel this as i do not use this so hopefully you can do this as soon as possible. Thank you.
By Richard fulcher
3 years agoYou have taken money out of my account unauthorised amount of £00.99p please cancel this as i do not use this so hopefully you can do this as soon as possible. Thanks
By barbara bartlett
3 years agoncel my membership has i cant aford to pay every month mrs b bartlett
By Philip Jones
3 years agocan you confirm what has been cancelled on my order ref S029043514922920 and confirm that you have refunded me Regards Phil
By Sulay
3 years ago[Wholee]Your package of SO29043709239308 has been cancelled due to Out of stock (not be able to purchase). You can contact customer support for help if needed. So now I need my money please
By Monique Brown
3 years agoHello I have received notice that some of the items I purchased has been delivered but I haven’t received my items what do I do about that?
By Margaret Gerges
3 years agoI placed an order over 1 week ago. I have not been given any information about delivery and I can't even see my order although the money has been taken for membership and items from my bank account. This is very frustrating, I don't have order numbers or anything. The order vanished as soon as I paid for it.
By Gloria Collins
3 years agoWhy can't anyone get in touch with you if you are legitimate company. Cancelled my order after realizing the goods will be too small the same day as the order was made and cancelled membership I never wanted. You have not had the decency to reply and tell me my order is cancelled or not, so I don't know what's happening. I have no way of finding a way to find the orders I placed with you as they are not listed on PayPal like other decent companies do. Read other reviews which are awful, so I really hope you are giving me a refund as requested .
By COMFORT OLUFADE
3 years agoHello Wholee, I am your customer, i cannot access to buy from you -on my computer or laptop i can only buy from phone. Please send me link on my email to be able to buy from my computer. Thank you Regards Comfort Olufade
By Debra
3 years agoWell I'm really piss off with this so called company I sent in my 1st order which came to £93 and first off after a month are so was told my parcel was at a holdin place which I couldnt contact . Then on inquiring again was told it had been delivered and was sent a photo with it outside my front door. I hadnt recieved it .so after tryin and tryin and gettin no where I go into my backyard where my dog goes to do his business and what do I find two parcels in the rain and the mess. Not an happy bunny at that .But took them in only to find three of my items wasnt there and the things that did come was nothin like the pictures or description so now I want to send them back and can I hellers like get intouch with them .Does anyone out there know a number are what to do next I dont want to be stuck with this rubbish and I want my money back.please help
By Glenda Billings
3 years agoI received a text from wholee telling me my order had been sent on November 4, 2020 and gave me a tracking number but when I try to track I get the store items to buy. WHY❓I would be a good and steady customer if treated fairly and don't get screwed around...like your selection of items and will have my account# flagged if I don't get some honest answers. Looking for your reply...thank you
By Leanne
3 years agoI have been informed that my parcel has been returned to you because nobody was in to receive it however we have no buzzer an tht was made CLEAR and now i would like my money back. There was no tracking number apart from the nunber under the barcode 58784853 Email me back with details of reimbursement immediately. Ms leanne gray
By Patricia magee
3 years agoI have been In house and no one has delivered items as I'm waiting on this order SO29040174936356 and they have said they have delivered it but haven't received anything need this sorted as this order wasn't for me I'm not happy about this as it's over £90 pounds worth off stuff
By Roberta plicaite
3 years agoTake me from the shop why I need to pay the monthly fee if I'm not buying anythinh
By Amit singh
3 years agoIt’s really really sad and devastating that I am one of your new customer and this is my first order and 4 items are missing. I was about to order more but my wife suggested me to order few first and see the quality and all so most of the items are really good in quality but 1 of them are really bad quality and tored material I am going to attached a picture of That and need to return that item and want a refund for that. Also the 4 items which were missing I am going to attach the picture of those either send me the products or refund my money, please resolve as soon as possible.
By Antony chelliaj
3 years agoI have only received 2 out of 8 items. Half of my order is missing and they have told me to send an image of parcel which I have and still no response what so ever. They are thefts who's not responding worser than scumbags.
By Rosie lowther
3 years agoHalf of my order as not come
By Hector
3 years agoHice una compra y cada mes me sacan dinero de mi cuenta los voy a denunciar a la policía
By Sanam
3 years agoI havent recieved my order. How much time will u guys take? Its almost a month n still waiting.
By Lisa
3 years agoPlaced an order for over £60 recieved 2 small items value of less than £4, no response so far to the remaining order. Where is my order??
By Angela morris
3 years agoHello. Still waiting for my order. I’ve paid for my goods. Once my order comes. Please take me off your site. Thank you
By Angela kiddie
3 years agoPlaced an order for 14 items but only received 6 items. Either refund me or send my things I have paid in good faith and also recommend your site to others . Please send the rest of my order ASAP!!
By Gerry Sparks
3 years agoI want to cancel this as taking £2.99 every month, I dont want to purchase anything.
By Robert gardiner
3 years agoI ordered some shoes from v borderless Wholee on the 10 Oct never herd anything from them money taking from bank I’ve also emailed them
By SAROJ PRIT
3 years agoAs they mentioned item delivery usually take 10-20 days.. And today its 19th day still not get anything and there is no customer service number so where we suppose to call? Can you please resolve my query as it was for my sister and tomorrow is her birthday but sadly i didnt get anything yet. Anyone have customer ssrvice no please give me. Thank u
By Leslie
3 years agoI have you a multiple inquiries regarding my order since last week but until today i am still waiting for your reply. Where is my order? Is say it was delivered last Thursday at 1202AM!!! No one is doing a delivery at that time
By Deborah Vaughan
3 years agoI need to send items back but no address to send them. Also i only got half my order
By WENDY STUART
3 years agoYOU HAVE AS OF TODAY TAKEN MONEY FROM MY ACCOUNT UNAUTHORISED AMOUNT OF £0.99P PLEASE CANCEL EVERYTHING AS NO WHERE DOES IT STATE YOU HAVE TO PAY THIS AT ALL FOR USING YOUR SITE WHICH I WILL NOT BE DOING!!! REGARDS WENDY STUART
By Nazia chohan
3 years agoI revived my orders. Today you have taken money from my bank. £0.99. Can you explain to me why this amount has been taken. Thank you
By Joan mccormack
3 years agoJust wonded to no how long it take for my order to come please
By Hamish Mccormick Hightown
3 years agoPlease cancel my membership as it doesn't tell you how to thanks
By Sandra clarke
3 years agoHi I made a purchase which I am waiting to receive, but didn't realise I have to pay monthly to use your site, I am being charged 99p every 31 days, how long does this go on and what is it for please
By Beverley Snuggs
3 years agoI recieved my order but need to send items back as they are way to small but need a returns label i have messaged you before with no response
By Susan
3 years agoI would like to know where my order is
By thegabgab
Beware of this app... if you choose to purchase something from here, MAKE SURE to IMMEDIATELY take a screenshot of your order when the page pops up with your order confirmation number. If not, the item(s) in your purchase history will actually NOT reflect that you bought them, and so if you’re trying to return an item they’ll claim that there is no proof of the item(s) you purchased - EVEN WHEN YOU PROVIDE A SCREENSHOT OF YOUR BANK STATEMENT SHOWING THAT IT WAS PURCHASED FROM THEM....!!! There are multiple vendors from varying countries attached to this app, so just something to keep in mind too. Because “it makes it that much more difficult for them to pin point” apparently unless you provide them with a screenshot of your order ID number... THENNN all of a sudden they’ll claim to “oh yes, it appears we have now located your purchase”... 🤦🏻♀️ Oh please. This is how sellers on apps like this make their money - send you stuff that isn’t that great and then nearly make it impossible to return. And if you’re even able to return it, you’re fully responsible for shipping it back, or only get 50% back of your money and get to keep the item (which you didn’t want or can’t use anyways).... Such baloney. If you could, I would just try to stay away from this as much as possible.
By Nedak69
I purchased 7 items for over 95 dollars several months ago. After waiting for three weeks, they were here and 4 of them were poor material quality and wrong sizes(much bigger than small) . I contacted costumer service and decide to return 4 of the items and they promised they will refund my 41 dollars of the those 4 items to my original payment and the refund me the shipping fee for the return on my PayPal account. I had to return them and pay for it on my end and also had to make a PayPal account for refunding of the return shipping fee( absurd why they won’t refund all of them to my original payment, specially when PayPal charge me 3 percent for all the transaction ) . After I refunded the items they just refund me 10 dollar shipping fee and they didn’t refund me for the four items for 41 dollars . And since then I ask for the refund, costumer service keep referring me to the 10 dollar shipping fee on the PayPal. So not only I went above and beyond to ship them back and put them in Usps box and pay for it, but also I haven’t been refunded. Too much hassle to do nuisances with them . Very disappointed and unsatisfied and lost money and time .
By AngelaC007
I ordered 24 small round mirrors back in Feb. It’s almost April and I still haven’t received my order. Shows my order has been in Orlando for almost 3 weeks. Every time I question “where’s my stuff”, all I get is the same answer with absolutely no updates. If you thought wish was bad, you ain’t seen nothing! They REFUSE to refund my money, they refuse to admit that I’ll NEVER GET MY STUFF. And there’s no way possible to get your credit card off their site, there’s no way possible to even cancel out the account. Update: another week has gone by and my stuff is still in “Orlando” with zero effort to deliver my stuff, still no refund, still won’t delete my credit card off their site. Such a shame I have to cancel my credit card to make sure these thieves don’t wipe my account out. DO NOT GIVE THEM YOUR CREDIT OR DEBIT CARDS, YOU CANT REMOVE ANYTHING!!
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