Retail360 Status

Last Updated on 2025-04-13 by Petrosoft, LLC

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Common Retail360 Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Retail360 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Retail360 App
1. On android, goto Settings » Retail360 » click [Force Stop]

Clear Retail360 App Cache and Data:
1. On android, goto Settings » Apps » Retail360 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Retail360.

On android, goto Settings » Apps or Manage Apps tab.
Click Retail360 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Retail360 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Retail360

E-Mail: mobile-support@petrosoftinc.com

Website: 🌍 Visit Retail360 Website

Privacy Policy: https://www.petrosoftinc.com/privacy-policy/

Developer: Petrosoft LLC

May 19, 2025, 07:07 AM
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