Contact Xplora Support
Published by XPLORA Technologies on 2023-11-24 About: Xplora app is designed for parents or guardians to manage Xplora
smartwatch.
Xplora app uses your daily activity health information from your
smartphones (Health app) such as step data to track your day & progress over
time.
How to Contact Xplora Customer Service/Support
Listed below are our top recommendations on how to get in contact with Xplora. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Xplora. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of XPLORA Technologies
100% Contact Match
Developer: XPLORA Technologies
E-Mail: [email protected]
Website: Visit Xplora Website
70.59% Contact Match
Developer: XPLORA Technologies
E-Mail: [email protected]
Website: Visit XPLORA Technologies Website
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Reported Issues: 7 Comments
By B
1 year agoVerification code is never sent neither to email or phone.
By Benita Lois Amanor
1 year agoVerification code is never sent. Note that email used is personal not corporate and it was entered correctly
By Robert Kovac
1 year agoI would like to reactivate my Xplora account. I am registered with this e-mail address, but I entered the wrong cell phone number when registering. how can this be corrected? Greetings from Austria
By Steven Simpson
2 years agoMy wife and I purchased the X5 Play for our daughter for Christmas and it worked as advertised. We received a new SIM card (with different phone number) and installed it per the included instructions. Initially, the X5 Play continued to work. The next morning, the watch would not send or receive calls or SMS at all. The watch only sends / receives texts when connected to Wifi. Four days ago (March 15th), my wife received an email with a new phone number. We updated the watch via the "Change SIM Card" function in the app and restarted the watch numerous times with the same results. We cannot call the watch, the watch cannot call anyone and only texting (not SMS) works when connected to Wifi. Can you please provide some guidance or a fix for this issue? Our daughter's watch has not worked in about three weeks now. Thanks in advance for the information and assistance. Regards, Steve & Michelle Simpson
By KellyD.
Wont accept alarm when entered
When setting an alarm the app won’t accept it. It allows me to enter the name of the alarms, set a date, time & what days it should repeat & an option to save the info, however it does not save any of the info. I have tried several times, nothing works!
By John916258
I can not even access this application as it’s supposed
I wish they completely trashed out the current version of this application and replaced with new functioning one. No customer service number to contact for solution, no functioning solutions in any way.
By 1612 Camden
Regret buying this
App never works, no reception, doesn’t charge …piece of junk.
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- If you are a Xplora customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xplora.
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