Contact YPrime eCOA

Contact YPrime eCOA Support


Company Name:

About: Access study participant questionnaires easily and with minimal day to day
disruption by downloading this app on your personal device. Using the enrollment
ID provided by your medical professional, create your unique login code and
complete your training to begin.


 
  2024-11-20

YPrime eCOA Customer Service 💢

Hard-to-find customer service info can be a red flag. Is YPrime eCOA Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Y-Prime



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit YPrime eCOA Website

Privacy Policy: https://www.yprime.com/privacy/

Developer: YPrime LLC





Can I trust YPrime eCOA app?

Protect your data and wallet. We investigate the developer's website (Yprime.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.9 out of 5

40+ notifications in less than 5 minutes

2025-03-14

by MarandA8

I use to have no problem with this app. Now the past few months I will get notification after notification. The most was 47 notifications back to back over less than 5 minutes. Very disruptive and actually makes me not remember to do the diary because I can’t even get into the app when this is happening. Developers need to fix this, it would not be that hard to do. Don’t know what they changed in the code a few months ago, but they need to look at it again and update the app.

Really Slow Lately and Reminders Don’t Work

2025-03-15

by AsukaFan420

This app used to be pretty decent, but in the last week or so the data sync (which happens at load and after every survey) takes really long! Like minutes! Also the reminder notifications work a bit inconsistently and now they don’t work at all. Please fix!

Fix the alarm

2025-03-16

by Bruce P

Being unable to disable/delete the alarm without uninstalling the entire app is extremely annoying.




Have a Problem with YPrime eCOA? Report Issue




Why should I report an Issue with YPrime eCOA?

  1. Pulling issues faced by users like you is a good way to draw attention of YPrime eCOA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a YPrime eCOA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using YPrime eCOA.


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