Teleper app not working? crashes or has problems?

Teleper Status

Last Updated on 2022-02-24 by Teleperformance Global Services Private Limited

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Common Teleper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Teleper app on iOS and Android devices. Solve all Teleper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Teleper iPhone Issues and Solutions

Teleper iOS app crashes, not working, errors
Teleper iOS app network issues
Teleper on iOS has black/white screen

Teleper Android App Issues and Solutions

Teleper has errors/crashing/not working
Teleper server network connectivity issues
Teleper has black screen

Teleper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Teleper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Teleper app crashes or not working on Iphone (iOS):

Close and restart the Teleper app on iPhone
Update Teleper app to the Latest Version for iOS
Uninstall and reinstall Teleper iPhone app
Update your iPhone to the latest iOS version

Fix Teleper on iPhone unable to connect to server/internet connection issues::

To resolve Teleper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Teleper black/white screen (blank screen) on iPhone:

Follow the Teleper iOS app troubleshooting guide Here →

Teleper Android App Issues and Solutions

Fix Teleper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Teleper app issues:

Force Stop the Teleper App
1. On android, goto "Settings" » click Teleper app. » click "Force Stop".

Update Teleper to the latest version on PlayStore

Clear Teleper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Teleper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Teleper.

Fix Teleper unable to contact server/ Teleper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Teleper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Teleper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Teleper on android.

Solve Teleper black/white screens issue on Android:

Follow the Teleper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Teleperformance Global Services Private Limited, developers of Teleper.

About this app

TP Connect also includes TP Pulse, which enables Operations teams and Clients to view critical KPIs performance on-the-go via an intuitive UI design. TP Connect is a one of a kind invite only Enterprise mobile application for TP Senior Leaders, Operations Managers and Clients. TP Connect offers latest company news, thought leadership articles, webinars and our global capabilities. Content is refreshed regularly and curated as per user’s preferences. KPI performance data is updated frequently at regular intervals to provide quick access to an accounts performance.