Contact Run Across America Support
Company Name: Cockpit Mobile, Inc.
About: Whether you’re running, jogging, or just walking—Run Across America is a
simple and fun way to stay active, each and every day. Keep track of your
activity, earn badges for your achievements, and connect with others in the Run
Across America app.
Run Across America Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Run Across America. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Run Across America. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Not impressed
by Goose Nuts 114
The app needs a lot of work!!!! The interface is not user friendly. When you log your results, there is an option to add a photo, but the photo never appears with your results. You can take a selfie after posting your results, but there are no privacy settings so your selfie is posted with your teams, but is also posted publicly!! Why isn’t there an option to ONLY display my photo to my teams? Or to keep my photo private? There is also no means for interaction with your team. A team message board would be nice so we can post encouraging comments to one another. It would also be nice if you could send a challenge to another team member or to the entire team, or even just make a team goal. The only team function is that we can see the total km run. Surely you can do better than this??
Can’t shut it off!
by Deelav203
Went for a hike and when I had finished and hit stop, it would not let me select “mark as finished.” I’ve closed out the app, restarted my phone and still when I open the app back up it’s still still stuck on my last run. I can stop the time, but I can’t finish the run or close out the app. I can’t use it to track any future runs because it’s in a loop that won’t let me close it out. My only option is to delete the whole thing and start over. I’m better off tracking it all myself with my usual running apps.
Last update messed it all up
by Jafar81
I have been on a few runs since the most recent update and each time it has messed up my run distance. It seems that when I get to 5km it all of a sudden changes to 3.1km and so I am not getting credit for all of the distance I am trying to track for a challenge. I have tried to dispute the times but no one is replying to me and I find it frustrating. This app was great until the most recent update, and I will be trying a different app.
Have a Problem with Run Across America? Report Issue
Why should I report an Issue with Run Across America?
- Pulling issues faced by users like you is a good way to draw attention of Run Across America to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Run Across America customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Run Across America.
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