News15 app not working? crashes or has problems?

News15 Status

Last Updated on 2024-06-24 by Heartland Media, LLC

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Common News15 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot News15 app on iOS and Android devices. Solve all News15 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

News15 iPhone Issues and Solutions

News15 iOS app crashes, not working, errors
News15 iOS app network issues
News15 on iOS has black/white screen

News15 Android App Issues and Solutions

News15 has errors/crashing/not working
News15 server network connectivity issues
News15 has black screen

News15 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever News15 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix News15 app crashes or not working on Iphone (iOS):

Close and restart the News15 app on iPhone
Update News15 app to the Latest Version for iOS
Uninstall and reinstall News15 iPhone app
Update your iPhone to the latest iOS version

Fix News15 on iPhone unable to connect to server/internet connection issues::

To resolve News15 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix News15 black/white screen (blank screen) on iPhone:

Follow the News15 iOS app troubleshooting guide Here →

News15 Android App Issues and Solutions

Fix News15 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent News15 app issues:

Force Stop the News15 App
1. On android, goto "Settings" » click News15 app. » click "Force Stop".

Update News15 to the latest version on PlayStore

Clear News15 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "News15 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch News15.

Fix News15 unable to contact server/ News15 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click News15 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got News15 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch News15 on android.

Solve News15 black/white screens issue on Android:

Follow the News15 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Heartland Media, LLC, developers of News15.

About this app

Get the latest Lafayette and Acadiana area news, weather forecasts, Saints, LSU and high school sports, community events and breaking news, including New Iberia, St. Martinville, Ville Platte, Opelousas, Abbeville, Henderson, Crowley, Jennings, Lake Arthur, Eunice, Oberlin and more.