The Excellence Collection app not working? crashes or has problems?

The Excellence Collection Status

Last Updated on 2024-10-29 by Dapper Technologies

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Common The Excellence Collection Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Excellence Collection app on iOS and Android devices. Solve all The Excellence Collection app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Excellence Collection iPhone Issues and Solutions

The Excellence Collection iOS app crashes, not working, errors
The Excellence Collection iOS app network issues
The Excellence Collection on iOS has black/white screen

The Excellence Collection Android App Issues and Solutions

The Excellence Collection has errors/crashing/not working
The Excellence Collection server network connectivity issues
The Excellence Collection has black screen

The Excellence Collection iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Excellence Collection app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Excellence Collection app crashes or not working on Iphone (iOS):

Close and restart the The Excellence Collection app on iPhone
Update The Excellence Collection app to the Latest Version for iOS
Uninstall and reinstall The Excellence Collection iPhone app
Update your iPhone to the latest iOS version

Fix The Excellence Collection on iPhone unable to connect to server/internet connection issues::

To resolve The Excellence Collection network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Excellence Collection black/white screen (blank screen) on iPhone:

Follow the The Excellence Collection iOS app troubleshooting guide Here →

The Excellence Collection Android App Issues and Solutions

Fix The Excellence Collection not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Excellence Collection app issues:

Force Stop the The Excellence Collection App
1. On android, goto "Settings" » click The Excellence Collection app. » click "Force Stop".

Update The Excellence Collection to the latest version on PlayStore

Clear The Excellence Collection App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Excellence Collection app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Excellence Collection.

Fix The Excellence Collection unable to contact server/ The Excellence Collection internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Excellence Collection » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Excellence Collection » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Excellence Collection on android.

Solve The Excellence Collection black/white screens issue on Android:

Follow the The Excellence Collection android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dapper Technologies, developers of The Excellence Collection.

About this app

Arrive into a world of unparalleled possibilities, pleasures and unmatched luxuries in the spectacular destinations of our exclusive properties and enjoy an extraordinary getaway in a resort in the Caribbean. Tropical sophistication meets soft sands and turquoise waters, welcoming you to unwind in a warm resort hideaway. The beaches of Jamaica, Mexico, and the Dominican Republic provide your tailored and unforgettable travel experience. Choose your favorite resorts property and see for yourself why they rank among the best All Inclusive resorts in the Caribbean. Discover our world of captivating adults only retreats and be swept up in the spirit of vacation.