Contact The Excellence Collection Support
Company Name: Dapper Technologies
About: Arrive into a world of unparalleled possibilities, pleasures and unmatched
luxuries in the spectacular destinations of our exclusive properties and enjoy
an extraordinary getaway in a resort in the Caribbean. The beaches of Jamaica,
Mexico, and the Dominican Republic provide your tailored and unforgettable
travel experience.
The Excellence Collection Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit The Excellence Collection Website
Developer: Dapper Technologies
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4 Most reported problems 😔💔
booking #urfh8tfzw1 Oct. 20-29, 2025 at Excellence Oyster bay-upon arrival our beachhouse room 1004 which we requested and confirmed, was not available. We were given BH203, which for 4 nights had no air conditioning, which we informed the office every day. We asked to be moved to another BH or a Villa, which they said they had no availability. we were given BH1001 for a night only. the next day we were moved to room3301 for a night and then moved again to room 3103. UP TO THIS POINT, THESE ROOM MOVES HAD NOTHING TO DO WITH THE HURRICANE . We spent most of our vacation time moving from room to room. That being said we feel Excellence owes us a full refund for inconvenience and frustration. we have been coming to Oysterbay every year since it opened as well as vacationing 2 to 3 times a year at the other Excellences. I look forward to hearing from you. thank you from a very very loyal guest. we are reward guests, having 60+ stays and presently have 13 under the new policy which is Diamond level.
Can’t pair room
by RachelB7084
A white screen comes up when trying to pair the room so it’s completely useless
Doesn’t work
by RHB6
Only app on my phone that won’t.
Great Resource!
by Footballfan60
The app’s design and functionality is great. It very clearly listed everything you needed to know during your stay and was quite easy to navigate. A must have during your stay in any of their resorts.
Have a Problem with The Excellence Collection? Report Issue
Why should I report an Issue with The Excellence Collection?
- Pulling issues faced by users like you is a good way to draw attention of The Excellence Collection to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Excellence Collection customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Excellence Collection.
