Are you having issues? Select the issue you are having below and provide feedback to My BMW.
- BMW remote interface takes forever to send command to the vehicle
- 3D view is weird
- Addresses sent to the car for navigation never makes it to the car
- Rarely receives directions sent to it through the app
- 3D view and even the vehicle data such as the odometer rarely work
- Can not lock or unlock the vehicle
- Can not remotely vent the vehicle
2022 X3 m40i - App will not update fuel level and mileage. I deleted and reinstalled the app and tried it with the vehicle running. Nothing. I also would like to know when the Apple Watch app will return.
Location charge fuel status not updating for last few days. Checked updates and reinstalled app.
My BMW app not working for 4 days !! Doesn’t have right location - seems stuck into a location I was parked at 4 days ago. Doesn’t give charge / vehicle status / acknowledge commands Very frustrating after spending more than €100k!!!
same issue with me, says windows are open when not. Its not updating mileage, or recording electric charging etc. total rubbish
App was not updating my location and charging status. Logged out then in again. Required me to add new pin but will not recognise my car. Connectivity problem message comes up even when I am in the car
Updated to the latest my BMW app today and it’s not worked since I updated!
My BMW app is constantly failing. It shows incorrect information saying the driver's door is open when it is closed. It will not update the position of the vehicle and will not indicate when charging is taking place. In other words, a useless dud.
Since coming back in my BMW 520d from Germany about 2 weeks ago the app has failed to log in with the same 3020 error for technical error. Not impressed with the call centre BMW use as the staff seem to go around in circles with the same so called fixes that do not work. Really. I received a reply to such an email headed by BMW Premium Call Centre. Eh nope. Great car but but the rest is lacking. Might go back to MB if it keeps going like this.
MyBMW app not updating. Pull down screen but does not refresh. Fuel and mileage showing incorrect readings.
Cannot log in. Get error message, "We are sorry but a technical error has occurred. Try again later. (3020)." I have been getting this message for a couple of weeks.
My BMW app not updating fuel level and always says driver window is open. Been glitchy for 4-5 weeks after 6 months with no problems.
MyBMW app does not give the current location of the vehicle and does not show charging progress
Spinning logon wheel help
Unable to log in. App wheel keeps turning & turning
Unable to log in to the My BMW app at all - the blue wheel keeps turning and turning... Please help, I'm on a trip in Spain and really need your app!!!!
Just back from Germany with my BMW 520 and the app was fine. Now for 2 days it has not connected with an error code coming up .
App will not locate vehicle. Ticket was open on April 19, 2022. NEED SOLUTION!!!
MyBMW ap will not give the current location of the vehicle and does not show the current amount of gas in the car.
Complete guide to troubleshoot My BMW app on iOS and Android devices. Solve all My BMW app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BMW, developers of My BMW.
Check the status of your BMW, use one of the many remote control features, plan trips in advance, book your next service appointment, or discover the world of BMW – all from the convenience of your smartphone. • Get to know the variety of app functions, e. g. With a modern design and intuitive user guidance features, the My BMW App is made to help you navigate a completely new mobility experience. The availability of individual app features depends on your vehicle equipment and your ConnectedDrive contract. Download the My BMW App now and try out its many features. The My BMW App is optimized for vehicles built from 2014 onwards. The availability of app features may vary between countries.