MercuryGO Status
Published by Mercury Insurance Group Mercury Insurance customers, stay safe while potentially saving money…A LOT of
money! Sign up for MercuryGO to get your own virtual driving coach who will help
improve your driving, while you earn up to a 10% discount for signing up and up
to a 40% discount at renewal.
Availability and Discount vary by state.
Are you having issues? Select the issue you are having below and provide feedback to MercuryGO.
problems reported in the last 24 hours
Reported Issues: 8 Comments
By Cdl 4 months ago
App does not work on Androids, keeps telling me to turn on location, it is on. Cannot open app and now messages I will lose my discount.
By Timothy D Wold 7 months ago
Can't upload app because it says it won't work on my phone., But won't tell me why.
By Cristina Montano 9 months ago
I am having trouble getting the code from the mercury go app
By Cristina Montano 9 months ago
Please help me get into my mercury go app
By Cristina montano 9 months ago
I can’t get into my mercury go app
By Betsy O'Toole 11 months ago
49% when I have been right along in the 90s!!! I pull in the parking lot where I work and with the car running but NOT moving I use my phone before I go into work. It's been recording phone use while driving!! Lately I walked into my kitchen picked up my phone. My kitchen is near the garage where my car is and I get a message that Mercurygo is recording my trip. So how is that? Not even in the car!! I'm not a fan of this app. I think it might be setting me up for failure.
By Lamar Keller 1 year ago
I downloaded the app, but it is not compatible with either of my Android phones. One is Android 8, and the other is Android 9.
By Elisabeth Wharton 1 year ago
Can’t log in. Received an email from MercuryGO to setup the app but it says doesn’t recognize my info. Same info as on insurance. Tried several times, over the past 3 days, restarting phone, deleting app and reinstalling but nothing works.
Common dislikes about MercuryGO app
- The app requires the use of the phone, which can be distracting while driving.
- Scoring can be inconsistent and may drop even after a good drive.
- Customer service can be slow and unhelpful.
- The app may provide faulty readings for some categories, leading to inaccurate scores.
Have a Problem with MercuryGO: Safe Driving App? Report Issue
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Common MercuryGO Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot MercuryGO app on iOS and Android devices. Solve all MercuryGO app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mercury Insurance Group, developers of MercuryGO.
100% Contact Match
Developer: Cambridge Mobile Telematics
E-Mail: [email protected]
Website: Visit MercuryGO Website
53.85% Contact Match
Developer: Mercury Insurance Company
E-Mail: [email protected]
You must be a Mercury Insurance customer and a participant in the this app program to use MercuryGO. this app from Mercury Insurance is designed to help you become a better driver by providing feedback about your driving, which can help you sharpen your skills and highlight areas where you might need improvement. Sign up for this app to get your own virtual driving coach who will help improve your driving, while you earn up to a 10% discount for signing up and up to a 40% discount at renewal. Mercury Insurance customers, stay safe while potentially saving money…A LOT of money! Call (866) 696-6406 or visit us online at MercuryInsurance. com/GO to sign up for this app. Availability and Discount vary by state. This will help keep you and everyone around you safer on the road! But here’s the best part, safe drivers can potentially save a lot of money on insurance, up to 40% at policy renewal, and that’s on top of the 10% discount you’ll get just for signing up.
