Contact MercuryGO Support
Company Name: Mercury Insurance Group
About: Mercury Insurance customers, stay safe while potentially saving money…A LOT of
money! Sign up for MercuryGO to get your own virtual driving coach who will help
improve your driving, while you earn up to a 10% discount for signing up and up
to a 40% discount at renewal.
Availability and Discount vary by state.
MercuryGO Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MercuryGO: Safe Driving App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MercuryGO: Safe Driving App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: customerservice@mercuryinsurance.com
Website: 🌍 Visit MercuryGO Website
Privacy Policy: https://privacy.mercuryinsurance.com/mercurygo-privacy-policy.html
Developer: Cambridge Mobile Telematics
Read 4 Customer Service Reviews 😭😔💔
I am a new Mercury Auto Insurance customer and when I attempt to load the app from the App Store I am informed that my phone is not compatible. I have a Samsung Galaxy A10e, model SM-A102u. Do you have an alternative app that I can use to earn my discounts? Thanks, Ed Davis Redington Beach, FL 33708 24 161st Ave
Poor app
by Scott In Frisco
Scoring has been incredibly inconsistent. Scores sill drop after a 5 star drive. Over 2 weeks we dropped 30 points with the same amount of driving and no change in the typical # of stars per drive. The trends in the app show all 90+ during the time the score dropped.
We were already less than impressed because it took almost a month and multiple customer service calls to add one of our drivers. It’s never good when customer service calls and say they have no idea and can’t do anything about it. The app was part of why we went with Mercury in the first place. Now it will probably be one of the reasons we leave.
It’s just a scam
by Time Issues And More
Like the other reviews say. You can have all great scores. Suddenly after two weeks score drops down to so hard so they don’t have to reduce your policy cost. Interesting is they did that on a day when I wasn’t even driving. I was a passenger which they also tagged my drive as. So how can my score drop over 30 points on a day I’m only a passenger ?????? Huge scam don’t bother
Update:
This app does still not make any sense. It can drop you points when your are not even in a car. Let alone driving.
Bad programming glitches
by DeDeGammy
Get lots of phone distractions while driving if my dexcom diabetic app sends alert. Also, if vehicle is stopped in parking lot and not in motion, if phone is used, it dings your score. Also, it didn’t “see” that a family member was registered. Her data was lost. Speed limits incorrect in some areas. Need a way to mark those tobecorrected!
Have a Problem with MercuryGO: Safe Driving App? Report Issue
Why should I report an Issue with MercuryGO: Safe Driving App?
- Pulling issues faced by users like you is a good way to draw attention of MercuryGO: Safe Driving App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MercuryGO: Safe Driving App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MercuryGO: Safe Driving App.
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