MB T Reviews

First the new look visually seems more outdated than the previous version. Also trying to mobile deposit a check is near impossible and extremely frustrating. The previous version never gave me issues. I’ve opened with a new bank just to have this feature work when I’m out of town. Great people when I visit a branch and is the reason I’d stay but PLEASE fix that for us who need it.

To start with, I wasn’t given notice of any upcoming changes or updates to MBT . The previous app was ok, but not as good as the one before that and this new one is the worst of the three. I had to make a special trip across town to the bank to figure out why my account was locked, your customer service line was out of order and completely useless. The new app is awful, everything has to be done from a second page. Either Montecito Bank is trying to sell data or show off someone’s cell phone pic of a fishing pier, not really sure. As soon as the checks I have out clear, I’ll likely close my accounts over this, it cost me at least an hour.

Whenever I want to transfer, send a wire, and select among several company accounts from a drop down, no company names are shown. Just account numbers and balances. Really inconvenient and I don’t see what the upside was.

I’ve spent the last 2 hours trying to figure out how to transfer money from my MB&T account to my friend’s. It’s impossible. MB&T instructions don’t help because the icons they say are there are not.

On mobile devices (latest ios, horizontal on ipad, iphone) MBT looks all wonky and is basically non responsive to the orientation of the device and does not automatically fill in login and password. No benefit over webversion login.

Nice to finally be able to do check deposits on business accounts, however, when doing multiple deposits one after another, the camera trigger doesn’t always work. Have to reset deposit several times to get the trigger to activate again. Rather frustrating when depositing several sequential checks . Running on new IPhone 12 Max pro with current IOS. Need to fix this. It is a real issue...

Every time I attempt a money transfer from one account to another, it fails. I have to attempt many times and end up having to use the desktop version. Please fix this!! Super annoying..

Still prefer

This new version does not even show balances between transactions. Poor design. Did not keep messages and answers from previous conversations. Old version just stopped working... no even a warning to alert you about the need to erase and download the upgrade. Nothing. You need to download another app to control your credit cards functionality. Why? With no other option for this bank, there is nothing to do but just sigh.

User Friendly!

Much harder to make transfers then before

MBT is very easy to navigate. I am able to take care of most of my banking needs on MBT.

It felt and worked just like on my PC to “Transfer” funds from one account to another! Saved me tons of time, expense & grief! TY -Michael

MBT is good with managing my accounts and to transfer funds between them. MBT frequently sends authorization codes to ensure it is me using MBT . I also like the email feature for it stores communication I can reference.

Was an excellent bank for 30+ years. Now suddenly cancelling my line of credit as I’m a pariah. Don’t trust this bank.

Easy! This interface is far better than two other bank apps I use.

No longer able to use app to direct deposit checks...seriously? Even with iPhone12? Something is seriously wrong.

I am always having a hard time depositing my checks. Have to try more than three times if not more and I follow the instructions.

Very pleased with the ease of working with Montecito Bank. I use the mobile app primarily and don’t go to the branch often but when my wife and I do go in Maria Torres-Brown is always friendly and helpful. Still a true community bank.

Love MB&T! Staff, Customer Service and Online Services are “Hands Down” the very best!