CTInsider app not working? crashes or has problems?

CTInsider Status

Published by Hearst Newspapers on 2024-01-05

The best of Connecticut is at your fingertips with the CT Insider app. •
Breaking news alerts • Statewide reporting • Customized local-news feed •
GameTimeCT • Puzzles and comics SUBSCRIPTION DETAILS: Download the app for
free.

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Common dislikes about CTInsider app

- Issues with linking subscription

- Unable to read articles in the app

- Limited free articles per month

- App seen as a money grab

Have a Problem with CTInsider? Report Issue

Common CTInsider Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CTInsider app on iOS and Android devices. Solve all CTInsider app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CTInsider iPhone Issues and Solutions

CTInsider iOS app crashes, not working, errors
CTInsider iOS app network issues
CTInsider on iOS has black/white screen

CTInsider Android App Issues and Solutions

CTInsider has errors/crashing/not working
CTInsider server network connectivity issues
CTInsider has black screen

CTInsider iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CTInsider app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CTInsider app crashes or not working on Iphone (iOS):

Close and restart the CTInsider app on iPhone
Update CTInsider app to the Latest Version for iOS
Uninstall and reinstall CTInsider iPhone app
Update your iPhone to the latest iOS version

Fix CTInsider on iPhone unable to connect to server/internet connection issues::

To resolve CTInsider network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CTInsider black/white screen (blank screen) on iPhone:

Follow the CTInsider iOS app troubleshooting guide Here →

CTInsider Android App Issues and Solutions

Fix CTInsider not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CTInsider app issues:

Force Stop the CTInsider App
1. On android, goto "Settings" » click CTInsider app. » click "Force Stop".

Update CTInsider to the latest version on PlayStore

Clear CTInsider App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CTInsider app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CTInsider.

Fix CTInsider unable to contact server/ CTInsider internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CTInsider » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CTInsider » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CTInsider on android.

Solve CTInsider black/white screens issue on Android:

Follow the CTInsider android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hearst Newspapers, developers of CTInsider.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Hearst Newspapers - LLC

E-Mail: [email protected]

Website: Visit CTInsider Website

About this app

PAYMENT: Payment will be charged to your iTunes account with the confirmation of your purchase and will automatically renew each month unless cancelled at least 24 hours before the end of your monthly period. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Print subscribers: If you haven’t activated your digital access yet, look for the “link print subscription” button on CTInsider welcome screen and then sign in to CTInsider . Unlimited access for only $7. 99 per month (enjoy a two-week free trial period) when you subscribe within CTInsider . Current subscribers have unlimited access to CTInsider . Digital subscribers: Sign in to CTInsider to start accessing your benefit. Download CTInsider for free. Limited access for free; 2. Choose from two access options: 1. The best of Connecticut is at your fingertips with the CT Insider app. FEEDBACK: We want to hear from you! Let us know if you have questions or suggestions: appsupport@hearstmediact. com.