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About: The best of Connecticut is at your fingertips with the CT Insider app. •
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CTInsider Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hearst Newspapers



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Contact e-Mail: appsupport@hearstmediact.com


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Developer: Hearst Newspapers - LLC




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4 Most reported problems 😔💔

4.6 out of 5
Brian Spellman
2021-08-18

How can my bill be 20 dollars more in one billing cycle?

Have News Times subscription and can’t read more than 1 or 2 articles

2022-05-06

by Chf0815

I’ve tried linking my subscription multiple times (claims success) but still can’t read articles in the app. Please fix!!!

Nope

2022-05-13

by Cj2420

I free article a month then you gotta pay plenty of other sources online that I can get local news for free this is nothing but a money grab

Pathetic excuse of a paper.

2022-05-20

by Suziesreviews

I subscribe the the Danbury News Times and get this almost useless thing instead


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Why should I report an Issue with CTInsider?

  1. Pulling issues faced by users like you is a good way to draw attention of CTInsider to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CTInsider customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CTInsider.


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