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About: The best of Connecticut is at your fingertips with the CT Insider app. •
Breaking news alerts • Statewide reporting • Customized local-news feed •
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CT Insider Customer Service 💢

Hard-to-find customer service info can be a red flag. Is CT Insider Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hearst Newspapers



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Contact e-Mail: [email protected]


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E-Mail: [email protected]

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Privacy Policy: https://www.ctpost.com/privacy/

Developer: Hearst Newspapers - LLC




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https://www.ctpost.com/privacy/



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4 Most reported problems 😔💔

4.6 out of 5
Brian Spellman
2021-08-18

How can my bill be 20 dollars more in one billing cycle?

Have News Times subscription and can’t read more than 1 or 2 articles

2022-05-06

by Chf0815

I’ve tried linking my subscription multiple times (claims success) but still can’t read articles in the app. Please fix!!!

Nope

2022-05-13

by Cj2420

I free article a month then you gotta pay plenty of other sources online that I can get local news for free this is nothing but a money grab

Pathetic excuse of a paper.

2022-05-20

by Suziesreviews

I subscribe the the Danbury News Times and get this almost useless thing instead




Have a Problem with CT Insider? Report Issue




Why should I report an Issue with CT Insider?

  1. Pulling issues faced by users like you is a good way to draw attention of CT Insider to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CT Insider customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CT Insider.


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