Contact Oshi Health Support

by Kjb31889

I stopped care with Oshi after receiving a bill for an appointment I didn’t have. I don’t appreciate having to pay for phantom appointments. The GI doctor and nutritionist I saw twice were ok, but their advice was very generic and really didn’t offer helpful recommendations beyond what I already know. I’m disappointed that my insurance recommended this company to me.

Update: I see Oshi provided a generic response to my review, about as generic as the help provided by their doctors and nutritionists.

by DF841296

The idea around the service is great. I met with my care team and they seem to care about what’s causing the issue, but when I saw my first bill I saw why. They’re pretty vague about how much this will cost you until you start using the service. I would just be careful and read more about how much this will cost you.

by Tannnnnm

My experience with Oshi Health started with promise but quickly soured. Initially, their care seemed promising, but over time it became clear that they were more focused on ensuring I had one visit per month—presumably to charge my insurance—than on providing effective or ongoing support. Between visits, communication was minimal, and the care plan didn’t feel impactful or tailored to my needs. It felt like the process was going nowhere.

The situation worsened when I requested a simple letter for FSA reimbursement. I was told I needed to reestablish care and of course pay again, for a letter based on advice from an earlier appointment in January 2024, which seemed like an unnecessary step. To make matters worse, they even attempted to charge my insurance for a visit that never happened, further eroding my trust.

Overall, the lack of meaningful progress, minimal communication, and what felt like a revenue-driven focus made the experience frustrating and not worth the cost. I hope Oshi reassesses their priorities and focuses more on effective, patient-centered care rather than maximizing billing opportunities.