My Pub app not working? crashes or has problems?

My Pub Status

Published by Stonegate Pub Co Ltd on 2023-08-30

I have a problem with My Pub

Are you having issues? Select the issue you are having below and provide feedback to My Pub.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

200.0%

Not working

100.0%

Reported Issues: 4 Comments

By Trey Harris 1 month ago

I can not access my Pub account any more at the moment. I am getting invalid url code. I have not changed anything.

By Larry Curtis 6 months ago

Cannot view content for 2 weeks..

By Carol 7 months ago

My pubtv app isn't loading. I cannot get live TV or guide options

By Isabelle Stover 1 year ago

Main screen with channel options does not appear

Have a Problem with My Pub? Report Issue

Common My Pub Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Pub app on iOS and Android devices. Solve all My Pub app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Pub iPhone Issues and Solutions

My Pub iOS app crashes, not working, errors
My Pub iOS app network issues
My Pub on iOS has black/white screen

My Pub Android App Issues and Solutions

My Pub has errors/crashing/not working
My Pub server network connectivity issues
My Pub has black screen

My Pub iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Pub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Pub app crashes or not working on Iphone (iOS):

Close and restart the My Pub app on iPhone
Update My Pub app to the Latest Version for iOS
Uninstall and reinstall My Pub iPhone app
Update your iPhone to the latest iOS version

Fix My Pub on iPhone unable to connect to server/internet connection issues::

To resolve My Pub network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Pub black/white screen (blank screen) on iPhone:

Follow the My Pub iOS app troubleshooting guide Here →

My Pub Android App Issues and Solutions

Fix My Pub not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Pub app issues:

Force Stop the My Pub App
1. On android, goto "Settings" » click My Pub app. » click "Force Stop".

Update My Pub to the latest version on PlayStore

Clear My Pub App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Pub app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Pub.

Fix My Pub unable to contact server/ My Pub internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Pub » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Pub » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Pub on android.

Solve My Pub black/white screens issue on Android:

Follow the My Pub android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stonegate Pub Co Ltd, developers of My Pub.

100% Contact Match

Developer: Stonegate Pub Company Ltd

E-Mail: [email protected]

Website: Visit My Pub Website

About this app

Order and pay for your food and drinks with your iPhone without having to leave your table or queue at the bar!