SAMS-ON app not working? crashes or has problems?

SAMS-ON Status

Last Updated on 2023-01-17 by akquinet

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

75.0%

25.0%

problems reported in the last 24 hours

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Common SAMS-ON Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SAMS-ON app on iOS and Android devices. Solve all SAMS-ON app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SAMS-ON iPhone Issues and Solutions

SAMS-ON iOS app crashes, not working, errors
SAMS-ON iOS app network issues
SAMS-ON on iOS has black/white screen

SAMS-ON Android App Issues and Solutions

SAMS-ON has errors/crashing/not working
SAMS-ON server network connectivity issues
SAMS-ON has black screen

SAMS-ON iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SAMS-ON app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SAMS-ON app crashes or not working on Iphone (iOS):

Close and restart the SAMS-ON app on iPhone
Update SAMS-ON app to the Latest Version for iOS
Uninstall and reinstall SAMS-ON iPhone app
Update your iPhone to the latest iOS version

Fix SAMS-ON on iPhone unable to connect to server/internet connection issues::

To resolve SAMS-ON network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SAMS-ON black/white screen (blank screen) on iPhone:

Follow the SAMS-ON iOS app troubleshooting guide Here →

SAMS-ON Android App Issues and Solutions

Fix SAMS-ON not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SAMS-ON app issues:

Force Stop the SAMS-ON App
1. On android, goto "Settings" » click SAMS-ON app. » click "Force Stop".

Update SAMS-ON to the latest version on PlayStore

Clear SAMS-ON App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SAMS-ON app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SAMS-ON.

Fix SAMS-ON unable to contact server/ SAMS-ON internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SAMS-ON » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SAMS-ON » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SAMS-ON on android.

Solve SAMS-ON black/white screens issue on Android:

Follow the SAMS-ON android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at akquinet, developers of SAMS-ON.

Verified email

Contact e-Mail: [email protected]

About this app

Dann kannst du jetzt auch komfortabel per App auf dein Nutzerkonto zugreifen: Plan einsehen, Essen bestellen, Konto abrufen, Ausweis verwalten: All diese Funktionen stehen dir nun auch auf deinem Smartphone und Tablet zur Verfügung. Mit SAMS-ON schnell und einfach dein Essen in der Kantine oder Mensa bestellen! Wird in deiner Kantine oder Mensa vor Ort SAMS-ON zur Nutzerverwaltung eingesetzt? Besonders praktisch: Mehrere Nutzerkonten können ganz einfach zeitgleich verwaltet werden. Wir freuen uns jederzeit über Feedback und Vorschläge, schließlich entwickeln wir die App ständig weiter. Jetzt auch als App für Smartphones und Tablets! Und das sogar, wenn die Konten in verschiedenen Systemen hinterlegt sind! Rückmeldungen per E-Mail an app@sams-on. de sind jederzeit willkommen!