Contact Beatleap Support
Published by Lightricks Ltd. About: There’s video editing, and then there’s Beatleap. We’re here to make the
impossibly time consuming task of editing a video accessible in a few taps, and
always at the tips of your fingers.
How to Contact Beatleap Customer Service/Support
Listed below are our top recommendations on how to get in contact with Beatleap by Lightricks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Beatleap by Lightricks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
45.71% Contact Match
Developer: UNREAL DIGITAL GROUP LLC
E-Mail: [email protected]
Website: Visit Beatleap Website
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Reported Issues: 19 Comments
By Natalie Burgess
1 year agoYou are a bunch of THIEVES!!!!!!!!!!!!
By Karlene
1 year agoHi there, the monthly subscription was purchased and the entire amount come out. Can you point me in the direction of who to speak to about a refund please!!
By Stephanie
2 years agoI accidentally made a purchase to Beatleap and I want a refund. It said it was by month, and it could be cancelled now I found out I'm paying for the entire year.
By Simen Evenrud Bjørnsrud
2 years agoYour subscription advertised for a month and i got charged for a year. I cant afford it, i want a refund. You need to fix this! Many people Get The same issue. Its not cool to fool people like that. Either its on purpose or not, it needs to be fixed! I cant pay that much. Please give me my money back.
By Valdir Reis
2 years agoPlease I need to cancel my Subscription, now. I must do it. I can't afford anymore.
By Antonio J Pertuz
2 years agoI completed my first video but right at the end instead of fading out, it took the first few seconds from the beginning, incorrectly added it to the end, and THEN it fades out. I can verify that the last video in the media content does NOT include this extra footage, I have also deleted the last video segment various times (making the video shorter by one video segment each time) and the first few seconds of video are consistently added to the end regardless of the actual last video. Please help.
By Praveen
2 years agoSo cheap can’t believe you people do things like this , I thought only I faced this issue after coming here I can see all the people faced the same issue I want me refund or 2999 rupees please
By Waris Ameen
2 years agoHey hope you are fine . Actually i feel so sorry go say about my refund money because i'm a employers and i have not as much income to survive with family . Actually i have visited your editing app beatleap and when i installed it i don't have idea about subscription so i just check the app for 3 days trial and then i closed it but now after three days app will deduct whole annual subscription chargers and i'm shocked after seeing deduction message so kindly please refund my money and unsubscribe me because i already told you i can't afford it so kindly please refund my money as soon as possible it's my humble request to you. I shall be very thankful to you for this act of kindness . Regard Waris Ameen
By Oscar Cardenas
2 years agoI only wanted for 1month please cancel my subscription.
By Phakamile
2 years agoHello I accidentally subscribed to a 1 year subscription worth R589.99 may you please refund me & cancel the subscription.
By Hannah
2 years agoHi, I accidentally purchased a yearly subscription of Beatleap because it was advertised as $4.90/month on the app. I don’t wish to be a part of this app, I haven’t used it and I’m requesting the full $58.99 refund to my account.
By Ana Marie Tablazon
3 years agoHi, I would like to raise a concern regarding a recent purchase of your application in Google Play. The purchase was unintentionally made by my 5 year old daughter. My gcash account was charged for the purchased. I would like to request for a refund if you would consider. I sincerely apologize for the mistake. I hope you consider my request. Thanks, Ana Marie Tablazon
By Tyler Schamper
3 years agoI need to cancel my script - I selected a month and am being charged yearly.
By Wonder
3 years agoI mistakenly bought the subscription how do I get a refund back
By Satyendra singh
3 years agoHi there I mistakeely buy this app I want to cancel it plz thank you
By Julian Rygh
3 years agoSomehow this app was purchased and I did not authorize it. How do I cancel this??
By Purpletjchick
To little information out there
Here is the thing, I spent the last 30 minutes trying to READ how to do specific things with this app. For instance, when adding a photo it automatically zooms on each photo. Also I’m trying to use this with music I can use on Instagram, including Instagram audio but I can not find popular songs that are also on Instagram. I assume maybe I need to get the pro version but now that I made a subscription and I finished my first video I can’t figure out how to get pro subscription or what prescription even offers. Although I may be a small telegraph of older users trying to learn you sound it would be appreciative if you took me to consideration and putting information out there. At one point I have downloaded all of your apps and to this day only one of them is worth it. This may be the best app ever used but I will never know.
By Franczeska
Money scam
I should have read the negative reviews first. This app is not free. You HAVE TO chose a pay subscription to be able to use it, so I have chosen $2.99 per month with “cancel any time”. I downloaded the app to try it and was not happy with it. It did not work automatically “per beat” as they state so it was a lot of manual adjustments that I do on my free app. I have deleted the app and went to my apple account to cancel the subscription only to find out they charged me for the entire year!!!!! And not for a month as I’ve selected. I Immediately checked my credit card only to find out they have charged my credit card $36. And it was within 10 min!!!! Horrible app scam. No I have to call my credit card company and Contact apple to dispute this transaction.
By brothaskeepa111
This Would’ve Been A 5 Star App, But,...
It’s got all the bells and whistles but the one main whistle that counts! If you are serious about video editing, you take your chosen music serious! This app limits you from choosing your own music. I do believe I read that they may be working on changing this one issue? If they do it will definitely be worth me purchasing the entire app and being a fan for life! Lastly, I will definitely have to add 3 more stars and make this a 5 Star rating! Until that happens, 2 stars is all I can give this app. Why? Because there are apps that don’t do quite as much, but with the right edits and your own music added, you can create an amazing feel good video! In the end, it’s really about making your video personal to you. It’s about putting your signature on the video and not just doing another copycat of someone else’s!
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