Company Name: Lightricks Ltd.
About: Lightricks integrates advanced technologies from computer vision, computer graphics, and image
processing into mobile products.
Headquarters: Jerusalem, Yerushalayim, Israel.
Listed below are our top recommendations on how to get in contact with Boosted Ad Maker by Lightricks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Boosted Ad Maker by Lightricks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: [email protected]
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Get Pricing Info for Lightrickshttps://static.lightricks.com/legal/terms-of-use.pdf
https://static.lightricks.com/legal/privacy-policy.pdf
Hello. I've been billed a renewal subscription to make videos for my business ads that I do not want. I've tried to contact the company to cancel and everything they have told me to do to cancel does not work. They also told me to ask "Apple" for a refund but I didn't purchase it from them or it would say Apple on my bank statement.
Please cancel my subscription and refund my credit card. I did not authorize this app. Thanks
by 805pawlovers
I loved the app in my 3 day free trial. I was able to create some fantastic videos and market them on social media. It allowed me to use my own video and picture albums which I loved! And my videos came out amazing! All of a sudden, now where they charged my credit card... I can no longer go in to my own video and picture album to pick what want. It only allows me to choose from the apps pictures and videos which I don’t need.
I run a pet business and I loved I could use our clients pets in the templates! Not sure why it doesn’t allow me to do that anymore...?? Please help...!
by Andrijn
Looks good at first, but the footage available isn’t really usable unless your business doesn’t have a brand or direction. I signed up for the free app to try it out but deleted it when I realized it was not usable. Then found that they automatically signed me up for Premium ($60). I emailed them, but they didn’t reply. Not super happy with these people. I was able to cancel the subscription, but didn’t get a refund, so I have access to this app that I can’t actually use for another year. I hope they find some fun stuff to do with my $60.
P.s. in all fairness, the app idea a good, but it’s too limiting and the footage isn’t great making it useless to anyone who’s serious enough to pay for a premium account.
by M.Lars.2316
My only real disappointment with this app is not being able to add my own branding colors. None of the preset colors fit my branding and I would use this app WAY more and so would my other entrepreneur friends if it was customizable enough to add your own branding color palette option.
On a less important note, it would also be cool to upload our own TTF brand fonts. You’re selling this products to small businesses but not keeping in mind the features they would need. I also can’t find anywhere if the songs provided are royalty free? This is a huge important detail for business owners.
Great concepts, great templates, great potential. Needs some added features to appeal to more businesses. I can’t imagine who else would pay for this app other than business owners.
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