Contact Facetune Video Support
Company Name: Lightricks Ltd.
About: Lightricks integrates advanced technologies from computer vision, computer graphics, and image
processing into mobile products.
Headquarters: Jerusalem, Yerushalayim, Israel.
Facetune Video Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Facetune Video by Lightricks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Facetune Video by Lightricks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lightricks Ltd.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Facetune AI Photo/Video Editor Website
Privacy Policy: https://static.lightricks.com/legal/privacy-policy.html
Developer: Lightricks Ltd.
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Privacy & Terms:
https://static.lightricks.com/legal/terms-of-use.pdf
https://static.lightricks.com/legal/privacy-policy.pdf
Read 7 Customer Service Reviews 😭😔💔
Hi, I did the free trial and I did not want to subscribe and so I canceled the trial yesterday but now I got billed today . I’m a student and I can’t afford it. I really need a refund please . Than You
Hi. I paid for the VIP Facetune2(unlimited photo + video access annual )and I’ve been charged but I can’t get access to the features on the app. Please help me out. Thanks.
I downloaded the app and it said A free day trial, I certainly Didn’t agree to sign up I’ve now been charged £32.99 Which I did not agree to, I want a refund how do I go about this please.
hi i recently tried out the 3 day free trial and i immediately cancelled the subscription and it has still transferred out of my account three days later. of $58.99. i would never pay this amount for any app and was simply just wanting to see the features and i always cancel subscriptions after accepting the free trial. i would like to have a refund of my money please as i don’t even use the app.
Too glitchy
by Beachcity.
I thought this was gonna be an excellent idea and love the original face tune editor app but for some reason the video can’t seem to catch onto the edits and makes my videos look very glitchy.
I am a permanent make up artist and like to smooth the skin out in some of my photos and it looks like flashes of light are on my video and on their face the whole time.
Some parts where I have smoothed out the skin and when they’re turning their head in the video it’s their non-edited skin.
So I thought maybe it’s because they had a mask on and cropped the video so there was no mask anymore just their face and still the same issue. Glad I caught a three day window to cancel my subscription!
Not Working?
by Skasai
I purchased the year long subscription before even trying the app; having used the other FaceTune apps and enjoying them. I assumed there would be no problem considering how much this app is marketed.
Unfortunately, I’ve had his app for 24 hours and have made more than 10 attempts at UPLOADING A VIDEO, and not a single one worked. I tried 2 second videos, 10 second, and even 3 minute videos and none of them worked. I tried giving them ample time to upload, leaving one for over 30 minutes, just to be disappointed when the screen would not change.
If no change is made, I will be demanding a refund.
Flawed
by 0verwatch36O
I signed up for the lifetime subscription but I didn’t get the free trial that was promised. Apparently the free trial isn’t available for you if you purchase the lifetime subscription. Why? I have no idea. 🤷🏼♂️ I also found out, after paying for the pro upgrade, that there’s not really a way to hide skin blemishes. You can “smooth” the skin but that only makes you look like your face is blurry. Don’t be deceived by the advertisements and the examples they offer. Those were probably done by a pro with pro software. This app doesn’t even come close to being able to do what they show you can do.
Have a Problem with Facetune Video by Lightricks? Report Issue
Why should I report an Issue with Facetune Video by Lightricks?
- Pulling issues faced by users like you is a good way to draw attention of Facetune Video by Lightricks to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Facetune Video by Lightricks customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Facetune Video by Lightricks.
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