Contact Lightleap Support
Company Name: Lightricks Ltd.
About: Lightricks integrates advanced technologies from computer vision, computer graphics, and image
processing into mobile products.
Headquarters: Jerusalem, Yerushalayim, Israel.
Lightleap Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Lightleap by Lightricks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lightleap by Lightricks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: lightleap.android.support@lightricks.com
Website: 🌍 Visit Lightleap Website
Privacy Policy: https://static.lightricks.com/legal/privacy-policy.pdf
Developer: Lightricks Ltd.
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Privacy & Terms:
https://static.lightricks.com/legal/terms-of-use.pdf
https://static.lightricks.com/legal/privacy-policy.pdf
Read 17 Customer Service Reviews 😭😔💔
Please help to cancel subscription
I order lightleap for one month I canceled it not even a week after I got it, not only I can’t canceled it but they charged me for the year they charged me without my permission I can’t get the subscription out I can’t add another credit card cause it doesn’t expire until next year in august I need help… they can keep the money just cancel me out so that I can add another credit card
Cancel my subscription. Don't charge me unnecessarily.
Please stop any 3rd party charges to my cellphone 405-401-2251. I did not approve any charges with you company. James Ybarra
Hello Good Morning . please help me I only tried to pay for one month, and why the next month asked for a bill. and I ask to be canceled please. and yesterday my cellphone was formatted and the app was also deleted and I want to download it again so I can't, because I have to pay first, then I can download and version my cellphone an iPhone, and I asked for it to be canceled first and I want to download it again. thanks for hlep .. thankyou so much ..
I apparently have a subscription that I’m not aware of! I never wanted a subscription with you guys! Please cancel the subscription and refund all monies you have charged me! Thank you.
I edit something using lightleap but when i export it and try to access it in my iphone photo library, it looks completely different with a strong pink hue. Why is this?
I want my subscription to be canceled and refunded as soon as possible. Same as other customers, I can’t do it on the app and it doesn’t work as advertised. All blurry. Thanks!
I am trying to cancel my quick shot application. Not sure even if I have it. Please contact me at 512-981-9009. Or my email
I want my subscription canceled and refunded. I can’t do it on the app. It doesn’t work as advertised. I sent an email and only got an automated response.
I thought this was a free app, I was recently charged on 1/23/2021 for a subscription and i only used this app once, I would like a refund, I did not want to subscribe to the app
Please cancel my subscription. I am trying to cancel it on my phone according to the directions given, and the options you say aren't showing up. There is no cancel subscription. Please cancel. Thanks.
I can’t pay for the app to go pro. It says I have to sign in and take me back to my App Store home page every time. Any idea how can I sort this please?
Please cancel my annual subscription. Just signed up tonight.
So disappointed… i’ve used this for years and now I plan to cancel
by KenzieRoseLang
They have changed everything about this app over the last year and it is no longer worth the cost. This used to be my go to app every time I needed to edit something the filters were perfect the way they were they changed that and all of the other editing features that were functional and easier to use were either removed or changed as well. This app is the perfect example of some thing that was already perfect and should not have been messed with whoever is working on this app needs to go back to the way that it was. I’m going through the reviews right now and it looks like you are going to lose plenty of customers who have been regular users for years over the same exact reason that I plan to cancel my subscription. Listen to your users. Stop changing the app, bring back the old filters and features that made this app great, and stop messing up something that used to be great. This used to be the best photo editing app but I refuse to spend my money on it anymore.
How is this app getting such high reviews?
by Thrice The Momster
I don’t understand the five star reviews, and I noticed that some of those are actually giving a negative review in the body.
First of all—the “heal” tool that they advertise as being so amazing is really terrible. It gives you some tips to make it work (like making sure to overlap so it can gather the colors to replace the object), but when I was watching the samples, I was trying to figure out how they made the rest of the mountain appear flawlessly and the like. So I thought I’d give it a go… as suspected, it just leaves a blurry mess of color. So I had a picture I needed to blur some stuff on really quick and thought it might be a good one to try. It worked ok for that, but when I went to save the picture it wanted me to go pro. Really? You want me to try this out with the basic features and you won’t even give me some sample saves? I even tried to screenshot it and an owl meme came up with “REALLY? Want your real shot? DON’T SCREENSHOT, SIGN UP FOR LIGHTLEAP PRO!” 🙄
Don’t waste your time or money on this one.
WHAT HAPPENED?
by Stormy_20!
This was my all time favorite app! I literally showed all my friends and even shared it with individuals on Instagram ~ I have around 2k followers.
It already had limited features as I’ve had this app for at least a year. I go to edit a picture for my place of work and now everything is limited. The only features available really is the basic editing features such as brightness, contrast, detail, and their so called “magic button” which isn’t really magical at all. They have even locked my “saved looks” from me and I can’t access unless I PAY! I spent a good amount of time on those....
I will give them till the end of the month of November to release back some of the features that makes them UNIQUE or I will just delete the app and advise my friends to do so because there’s other apps. What made this one different was being able to access a limited amount of features for free and the really cool ones you would still have to pay for (which makes sense).
Have a Problem with Lightleap by Lightricks? Report Issue
Why should I report an Issue with Lightleap by Lightricks?
- Pulling issues faced by users like you is a good way to draw attention of Lightleap by Lightricks to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lightleap by Lightricks customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lightleap by Lightricks.
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