Company Name: Lightricks Ltd.
About: Lightricks integrates advanced technologies from computer vision, computer graphics, and image
processing into mobile products.
Headquarters: Jerusalem, Yerushalayim, Israel.
Listed below are our top recommendations on how to get in contact with Photoleap: AI Art Photo Editor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Photoleap: AI Art Photo Editor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lightricks Ltd.
E-Mail: [email protected]
Website: 🌍 Visit Photoleap Website
Privacy Policy: https://static.lightricks.com/legal/privacy-policy.html
Developer: Lightricks Ltd.
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Get Pricing Info for Lightrickshttps://static.lightricks.com/legal/terms-of-use.pdf
https://static.lightricks.com/legal/privacy-policy.pdf
biggest ripoff company ive ever encountered. please please dont falkl for their crap. even though ive deleted the app months ago, they cont to charge me!!
I decided to try the app for a day and suppose to have a free trial and it was something that doesn’t work for me and you guys still charged me even after I had canceled the subscription!!!! Better give me my money back or I will be getting more people involved!
I never wanted to buy the annual subscription! But just try the free versions. Please give me back my money
I need to cancel this subscription immediately. Please send phone number to reach customer service or you will hear from my attorney!!!!!
Ask for a refund many times and never received a reply. Always get automatic replies. The customer service is really horrible.
Ask for a refund many times and never received a reply. Always get automatic replies. The customer service is really horrible.
YOU HAVE STOLEN MONEY OFF OF ME. I CANCELLED MY SUBSCRIPTION AND YET YOU STILL CHARGED ME? I AM DEMANDING A REFUND UNDER AUSTRALIA CONSUMER LAW
I DID NoT sign up for a subscription Refund my Money ASAP Your company is a RIP OFF!! I am starting a dispute with my bank!!! Angela Lassiter
I didn’t intend to purchase an yearly subscription and when I contacted Photoleap customer support for requesting a refund,I didn’t get any response back.I would like a full refund.
I canceled within 24 hours and still got charged the whole year. Please contact me and reimburse my money 7865186895
I was charged for your app when I do not have it- it needs to be refunded immediately
I didn’t mean to subscribe, can I get I refund? I didn’t even use it
I downloaded the app but never authorized a subscription! I want a full refund!
I downloaded the app but never authorized a subscription! I want a full refund!
My 8 year old son signed up on my phone for your free trial then yearly membership. I never wanted to pay a yearly membership and I though it was only $3/month not a total payment all at once. Please refund me asap!
I want to cancel my free trial. I cannot find anywhere to cancel my trial. I do not have iTunes. When I click on "Your Membership" feature, it does not provide a cancel button under my plan, and when I click on "Contact Us," I receive an error message stating "Please make sure your email account is properly configured" (which it is). I would like a refund. Thank you, Josephine
My 8 year old son signed up on my phone for your free trial then yearly membership. I never wanted to pay a yearly membership and I though it was only $3/month not a total payment all at once. Please refund me asap!
My 8 year old son signed up on my phone for your free trial then yearly membership. I never wanted to pay a yearly membership and I though it was only $3/month not a total payment all at once. Please refund me asap!
I never wanted the unlimited access and only tried the free trial and canceled it. I want a refund! This is unreal
All I want is a refund, this product does not work as it advertises and I have not been able to react anyone not thru the Photoleap directly nor the the applestore. This is totally unacceptable.
by Rogrrabbbit
There’s nothing this app can do that their previous APP wasn’t able to do. Hold on! Let me take that back! Yes there is! After you’ve expired your 6 months of whatever they feel they’ve given you extra and they put you back on the (free wagon) you’ll loose all the advantages you would’ve normally gotten in their original (Enlight) App. This app is really the exact same app as Enlight with the exception that they’re trying to survive on the monthly subscription residuals. Oh? And screw those who paid for the premium App they’re just going to discontinue.
They didn’t need to remake a new app, unless of course the only way they can force you to change is to cancel the old one and turn this junk into a monthly or yearly subscription. (Which is exactly what they did). I won’t upgrade after the 6 months. And if they discontinue their support for Enlight? I suppose they won’t even notice that they’ve lost one single customer. But I refuse to fall for their bait!
As far as the APP is concerned? The automated filters hardly ever work with the picture you load. They dumbed the app down. Made it worse and it’s no longer a creative app. No thanks
by ALERT!!!!!!!!
I used to use this app for all of my collage artwork and I absolutely used to love using it… until the 2.2.37 update a few months back made everything in the app a complete nightmare to work with. I hate that you can’t use the two-finger pinch to change the size of the picture anymore (you have to drag the corners to the size you want and something the dots don’t even pickup my finger so I’m just sitting here for 20 minutes trying to resize the picture when before this update it took me two seconds lol). I also hate when bringing in a new picture, it doesn’t match the size of the original canvas, you have to (once again) fiddle with the corners for 20 minutes and hope that the pictures line up when you use the blend feature.
I’ve seen a lot reviews like this one and I understand you guys have a lot of positive feedback but this new update ruined my artistic brand and I haven’t been able to find anything else like the old version of the app. I’ll email the support team but I doubt that’ll do anything because a lot of the negative reviews in recent months compare to this and nothing has been done :(
by Homegrownhunting
Loved the app. I’ve used it for a couple of years. People like me who bought it when it was getting on its feet are the backbone of the app. Now I’m being asked to subscribe in order to use new updates and some features that I have always used aren’t available unless I subscribe or pay a one time fee.
I feel I was duped and tricked. How can you sell someone an app , the paid full version, and turn around a couple years later and ask them to pay more money (actually an absurd amount for what other apps are now offering for free).
This is the first review I’ve ever wrote because I generally don’t rock the boat, but this is completely unfair. Shame on you for taking my money so the app could grow and then take away what I paid for to start with and ask for more money for the initial features and future features. I’m sure I’ll get a response of “we’re sorry you feel this way.” When the response should be “Thank you for buying our app and your account is now open for you to enjoy all our features because if it weren’t for people like you who backed us when we were small , we would have never gotten off the ground.”
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